Reply to: tickets(387709)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Try also going to EventON > Time Settings > enable Hide past events for default calendar(s).

Reply to: tickets(387712)

Hello,

1. Please close the discussion:

2. Please go to and activate Reviews:

https://tellytap.com/wp-admin/post.php?post=3213&action=edit

3. Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(387755)

Hello,

Could you update Slider add-on to the latest version?

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(387704)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at EventON WordPress Page OR Codecanyon. Your review helps us a lot in continuing EventON improvements!

Reply to: tickets(381287)

It seems to happen after I re-save events. Change something and then re-save, but not all the time.

Difficult to re create

Reply to: tickets(387667)

Let’s get on the stick and get this updated — the notifications from my scan software are driving me insane.

-Tim

Reply to: tickets(387749)

Hello,

You need to use Event Lists: Ext add-on. It has “Month Order for List” that orders months in the events list where there are more than one month.

Please try on 

https://dev.myeventon.com/wp-admin/

with this shortcode:

[add_eventon_el month_order=”DESC” event_order=”DESC” hide_empty_months=”yes” number_of_months=”12″]

Reply to: tickets(387712)

That’s worked thank you.

Got a few more issues that I’ve just noticed, relating the reviews plugin.

Issue 1:

Why is there a comments field showing on this one event and none of the rest? Comments are disabled through eventon? https://tellytap.com/title/murderbot/

Issue 2:

I’ve opted not to use the Lightbox as I want analytics from the pages on my site so the Lightbox stops that. Here’s my issue:
https://tellytap.com/listings/ – No issues, when events clicked, the single event page shows with reviews at the bottom.
https://tellytap.com/listings/schedule/ – No issues, when events clicked, the single event page shows with reviews at the bottom.
https://tellytap.com/ – The slider plugin at the top, loads the single event page when an event is clicked, there’s no reviews at the bottom.

Issue 3:

When on an event and clicking view all reviews on mobile, reviews display like the attached image. Can’t they be formatted to be beneath the overall rating?

Sorry for finding all these issues now. Thanks