341670
A client purchased a ticket for a future event but date on ticket is in a past event ?
A client wrote to me :
I purchased tickets on February 17, thinking I would get tickets for April 5. However, my tickets indicate February 2, 2024, a past event in relation to my purchase.
Is it possible to clarify this please?
If tickets are in past event, is there a chance clients can still purchase, even is past event ?
How can I trouble shoot this so that it does not happen again ?
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Feb 21,2024 AT 1:21PM -
Posted 2 years ago
- #341729
Hello,
You didn’t put Pass. Could you send us the full login info as a private message?
Users cannot purchase passed events. The option that affects this:
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Feb 22,2024 AT 2:26PM -
Posted 2 years ago
- #341849
The order is for this event:
https://robindesbois.ca/wp-admin/post.php?post=12141&action=edit
Which is on Feb 2nd.
I am not sure where April 5 came from. Could you elaborate?
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Feb 21,2024 AT 1:21PM -
Posted 2 years ago
- #341729
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