Ticket #33778 Public

Accent in Outlook

Hello we have always a problem when a person want to save in outllook a event.. the french caractr is not imported as you can see on printscreen. it s a very important things for us because it s a company of writers !!


take for example the event of 25 april.

thanks a lot

BY: edenweb - Apr 10,2017 AT 2:49AM - 4 years ago
    • By: infotainerdave Apr 10,2017 AT 1:32PM - Posted 4 years ago - #33842

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

    • By: Ashan Perera Apr 13,2017 AT 7:48AM - Posted 4 years ago - #34157

      So you are only having this issue with event title field when adding the event to calendar? Would you mind sending me direct link to the event please?

    • By: edenweb Apr 18,2017 AT 12:00AM - Posted 4 years ago - #34444


      yes i don’t have the direct link but the agenda is here :


      please choose the event of 25 April :   DÉJEUNER ET CONFÉRENCE “NIETZSCHE ET LA VÉRITÉ”



    • By: Ashan Perera Apr 18,2017 AT 9:19AM - Posted 4 years ago - #34490

      Ok i am not 100% sure if this solution would work but please try this


      file ../eventon/includes/class-evo-ajax.php remove the htmlspecialschars_decode()

      Let me know if that works for you.

    • By: edenweb Apr 18,2017 AT 10:57PM - Posted 4 years ago - #34548


      i modify the file and it seems that the problem is not resolved..

      And if i update your plugin each time.. it will increase my modification right ?

      So can you check please , you can try to add a event with french accent in your side and try it ?

      thanks a lot


    • By: Ashan Perera Apr 19,2017 AT 9:10AM - Posted 4 years ago - #34628

      here is the updated file https://www.dropbox.com/s/9zu6x9bpc8ifqq5/class-evo-ajax.php?dl=0

      replace to eventon/includes/ folder

      that should take care of this 🙂 i have tested this on my end and it works correct. this will be in the next eventon update.

      If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

    • By: edenweb Apr 20,2017 AT 12:35AM - Posted 4 years ago - #34707

      Great, it s working fine !! 🙂

      thanks a lot…

      i already put 5*  in themeforest .. 🙂



    • By: Ashan Perera Apr 20,2017 AT 8:35AM - Posted 4 years ago - #34755

      Thank you so much Franck! have a great day!

    • By: Ashan Perera Apr 27,2017 AT 3:23PM - Posted 4 years ago - #35529

      have you set the timezone correct in wordpress settings? and are you on eventon 2.5.2?

    • By: edenweb Apr 27,2017 AT 10:24PM - Posted 4 years ago - #35561


      So yes the timezone is correct in WP, and as i told you the cal for google is working fine but not for Outllok..  I don’t have the last version but i m want to be sure that the last modification you are doing for us (french caracter ) is included in the last version ?

      so if the last version solved also the problem with time zone i can installed it ? let me know



    • By: Ashan Perera Apr 30,2017 AT 8:41PM - Posted 4 years ago - #35693

      Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!


    • By: Ashan Perera May 1,2017 AT 9:28AM - Posted 4 years ago - #35777

      I have fixed your single events page as well https://www.societelitterairegeneve.ch/events/dejeuner-et-conference-sur-mme-de-stael-et-benjamin-constant/

      Ok i have updated your eventon and now the time for outlook is same as google calendar 🙂

      If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

    • By: edenweb May 1,2017 AT 10:06AM - Posted 4 years ago - #35783

      Great fantastic…

      thaks a lot … 5*


    • By: Ashan Perera May 1,2017 AT 12:12PM - Posted 4 years ago - #35788

      Cheers greatly appreciate if you can leave a review on codecanyon 🙂

      have a good day!

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