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177970

Action User Addon Language options are missing after update

Hey Guys,

Have tried everything by now. All plugins updates, all working and dancing. The only thing is that when i go to Eventon Settings - Language - the "Action User" language settings are missing. I have changed the messages for the action field in the previous version of the plugin and they remain that way (so they are saved somewhere), But i can't amend this now because the option is missing.

Can confirm that all plugins updated to latest version and that there's no conflict with other plugins/theme.

Thank you in advance for your help!

Action User Addon Language options are missing after update

BY: Timur Tugalev - May 24,2020 AT 1:31PM - 6 years ago
    • Timur Tugalev May 24,2020 AT 1:35PM - Posted 6 years ago - #177971

      Here’s a screenshot: https://ibb.co/JnFNhZy

      Thanks again in advance for being generous with your time.

    • Artem May 25,2020 AT 2:33AM - Posted 6 years ago - #178009

      Hello,

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

    • Timur Tugalev May 26,2020 AT 1:27AM - Posted 6 years ago - #178170

      Hi Artem, I can confirm that there is no IP blocking. I’ll be waiting for Ashan’s help. This is the only glitch that is holding me back from launching and promoting my website.

      Thank you in advance and hoping to hear from you soon.

    • Artem May 27,2020 AT 12:29AM - Posted 6 years ago - #178396

      Hey Timur,

      Thank you for your confirmation we appreciate everything.

      Allow some time for Ashan to review please and he will back with you to check everything as quickly as possible.

    • Timur Tugalev May 29,2020 AT 2:13AM - Posted 6 years ago - #178715

      Thank you for your message Basilis. Hope to hear soon from Ashan as we are having to postpone some marketing plans due to this little bug. Hope you understand. thank you again in advance!

    • Dev Help May 29,2020 AT 10:09AM - Posted 6 years ago - #178783

      Thank you very much for catching this Timur, here is the patch fix,

    • Jason Lazzara May 31,2020 AT 10:12AM - Posted 6 years ago - #178989

      I am experiencing the same exact issue.  Unfortunately the screenshot supplied here, while helpful, does not show a full path to the file.  Can someone please supply a full path to this file?

    • Jason Lazzara May 31,2020 AT 10:16AM - Posted 6 years ago - #178990

      Found it. And for this that do not feel like typing

       

      include_once('class-admin_lang.php');
    • Jason Lazzara May 31,2020 AT 10:17AM - Posted 6 years ago - #178991

      The image did not post

    • Artem May 31,2020 AT 2:22PM - Posted 6 years ago - #179021

      Jason Lazzara,

      Could you create a separate ticket with included login info so we can check this?

    • Timur Tugalev Jun 1,2020 AT 5:54AM - Posted 6 years ago - #179080

      No problem and Thank You Ashan! Thanks @Jason for the file path clarification.

      @Ashan. The “event name” of action user form creates a placeholder with the same text. Is there a way to disable that?

      Thank You in advance again!

      Best,

      Timur

    • Dev Help Jun 1,2020 AT 4:43PM - Posted 6 years ago - #179184

      I see if timur, its not really necessary right since we already have a label for event name. So here in this file, you can just delete the section I have marked and that will remove the placeholder text 🙂

    • Timur Tugalev Jun 3,2020 AT 8:18AM - Posted 6 years ago - #179338

      Hey Ashan, sorry i think you didn’t attach the screenshot where you’ve marked it. Thanks for this in advance!

    • Artem Jun 3,2020 AT 10:54AM - Posted 6 years ago - #179361

      Please check this link: https://helpdesk.ashanjay.com/wp-content/uploads/2020/06/Screen-Shot-2020-06-01-at-4.42.03-PM.png

      You can also send us FTP access to your site as a private message, so i can apply the fix directly to the code.

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