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411765

Action User triggered emails are blank

when creating events using the Action User plugin all event emails are blank (admin approval, email to even submitter etc).
All other email generated from the site is fully populated with details (site updates, wordfence warnings etc)
We are using SMTP Post O365 API plugin and its fully resolving test emails without issue.

We are using the latest version of the plugin (5.1 shown in the licenses and addons section) but still showing at 5.0.13 in the plugins dashboard in wp. Action user is s 2.5.17.

BY: Bruce Gardner - Sep 30,2026 AT 11:53PM - 3 hours ago
    • Artem Oct 1,2026 AT 3:25AM - Posted 3 hours ago - #411787

      Hello,

      Does it work without SMTP plugin?

      I just did test on our website and received all emails from Action User correctly.

      Please send us wp-admin access to your site from ”Access Info” box on right side menu, to further assist your situation.

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