Ticket #260613 Public

Action User - where to find custom fields + new submissions?

Dear EvenOn Team,
we created several extra fields for the event submission in the front end…
They also show up under ‘form fields’ … but NOT in the new event (backend, draft), after I got the info about a new submission and follow the link for editing / final publishing. But this is where we need these information – directly between all the other infos.
(not even having an idea, where to find these additional field data of a new submission instead)

Also, if I won’t get the ‘new submissions’ auto mail or won’t follow the link ยป where could I always find new submissions in the backend? (without scrolling through the events list) ?

BY: Andreas Gran - Nov 24,2021 AT 3:43AM - 5 days ago
    • By: Artem Nov 24,2021 AT 6:01AM - Posted 1 week ago - #260638


      Cannot find your previous login. Could you send it again as a private message?

    • By: infotainerdave Nov 24,2021 AT 8:37AM - Posted 1 week ago - #260662

      how did you create those additional fields?

    • By: Andreas Gran Nov 24,2021 AT 10:33AM - Posted 1 week ago - #260675

      it was via the help article, that was posted in the documentation

    • By: Basilis Kanonidis Nov 24,2021 AT 1:57PM - Posted 1 week ago - #260687

      Hey Andreas,

      Can we see the code u used please?

    • By: infotainerdave Nov 25,2021 AT 2:47AM - Posted 1 week ago - #260744

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

    • By: Andreas Gran Nov 25,2021 AT 5:29AM - Posted 1 week ago - #260774

      Hey guys,
      this is a follow-up with a very similar minor issue (hope you could help with this info)

      Action User – front end form fields:
      For further customization purposes, could you pls let us know,
      in which plugin + file the original PRICE field (code) is located?

      AND… how do we make sure, that our work (customization) isn’t lost, when we update the event-ON plugin + addons?

    • By: Basilis Kanonidis Nov 28,2021 AT 11:41AM - Posted 1 week ago - #260926

      Hey Andreas,

      We are sorry for the late reply.

      We have asked our Main Developer and CEO to review this and he will follow up.

      Just give us some time please

    • By: Andreas Gran Dec 6,2021 AT 2:49AM - Posted 3 hours ago - #261773

      still waiting for reply…

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