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25540

Ticket #25540 Public

Add Full Names of Ticket Holders to Admin Email

  • Hi. My client would like me to add the names of the ticket holders (there may be several) to the New Customer Order email that the administrator receives when a new order is placed. They would like the names to appear just under the Event Location within the Product section of the email. Can you point me in the right direction as to how to achieve this?

    BY: gweisler - Jan 26,2017 AT 10:13AM - 3 years ago
    • By: Ashan Perera Jan 26,2017 AT 1:15PM - Posted 3 years ago - #25552

      Oh new customer order email that get sent to the admin right..

      That is a email template reside inside woocommerce so you would need to look into how to customize that email template. The additional ticekt holder information is saved in Order posts which you can get like this

      $ticket_holders = get_post_meta($orderid, “_tixholders’,true);

      And then its a matter of figuring out the email temlate from woocommerce and adding that information in there.

    • By: gweisler Jan 26,2017 AT 1:53PM - Posted 3 years ago - #25563

      Okay, thanks…that’s helpful.  🙂

    • By: gweisler Jan 26,2017 AT 2:01PM - Posted 3 years ago - #25564

      Is there supposed to be a ‘ right after tixholders in the code? Just checking…

    • By: VPREATR Jan 26,2017 AT 4:28PM - Posted 3 years ago - #25569

      I too, would like this ability; if you’ve found a resolve, could you post the steps needed?

      Thank you.

    • By: gweisler Jan 26,2017 AT 4:34PM - Posted 3 years ago - #25570

      Unfortunately, I’m not having any luck finding a solution that works…I’m not much of a back-end development kind of guy, but I try…

    • By: Ashan Perera Jan 30,2017 AT 9:06AM - Posted 3 years ago - #26003

      We dont provide customization help via this helpdesk as its only for issues directly with plugin and addon. For customization job, please fill up the customization request form and send us a request.

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