X
248546

Adding new event in frontend is no working after upate

after updating to action user 1.1.1. adding a new post/event in frontend editing is no longer possible without setting lightbox=”yes”
I´m using this short code:

[add_evo_submission_form header=”Veranstaltung eintragen” msub=”no” lightbox=”yes” rdir=”no” sheader=”Neue Veranstaltung eintragen” rdur=”2″ rlink=”https://vivita.live/meine-termine/”]

Actually we DO NOT want to use the lightbox but when setting the short code to lightbox=”no” it does not work!

BY: Martin Hoffmann - Aug 14,2021 AT 7:10AM - 3 years ago
    • Artem Aug 14,2021 AT 12:02PM - Posted 3 years ago - #248555

      Hey Martin,

      Can u please provide us admin access?

    • infotainerdave Aug 16,2021 AT 12:48AM - Posted 3 years ago - #248628

      works for me

      i edited the code to

      [add_evo_submission_form btntxt=”Neue Veranstaltung eintragen” header=”Veranstaltung eintragen” msub=”no” rdir=“yes” sheader=”Neue Veranstaltung eintragen” rdur=”2″ rlink=”https://vivita.live/meine-termine/”]

      that bold yes you had set to no but had additional code pointing to a destination for the redirect

      clear your browser cache and check

    • Martin Hoffmann Aug 16,2021 AT 4:54AM - Posted 3 years ago - #248647

      thanx for your reply but unfortunately it still does not work.

      see: https://vivita.live/meine-termine/

      just click on “Basis” oder “Promotion” …

      It works if I use lightbox=”yes” though but actually we want to avoid that lightbox.

      So this works:

      [add_evo_submission_form msub=”yes” lightbox=”yes” btntxt=”Neuen Termin eintragen” header=”Ihr neuer Termin”]

    • Artem Aug 16,2021 AT 12:47PM - Posted 3 years ago - #248717

      Hey Martin,

      Please check now, does it work?

    • Artem Aug 17,2021 AT 4:26AM - Posted 3 years ago - #248803

      Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

    • Artem Aug 17,2021 AT 7:41AM - Posted 3 years ago - #248855

      I enabled WP_DEBUG. The problem is that debug.log was not created. Could you contact your hosting provider and ask if there are restrictions on the creating of log files.

    • Martin Hoffmann Aug 19,2021 AT 7:44AM - Posted 3 years ago - #249048

      o.k. I changed the error reporting – it should work now.

    • Artem Aug 19,2021 AT 11:42AM - Posted 3 years ago - #249068

      Still nothing. I can see the error:

      But cannot check where it comes from.

      Could you or can we please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

    • Artem Aug 26,2021 AT 3:22AM - Posted 3 years ago - #249866

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

    • Ashan Perera Aug 30,2021 AT 4:23PM - Posted 3 years ago - #250375

      here is the patch fix for this. I will be releasing the new version 1.1.2 soon with this.

    • Ashan Perera Aug 30,2021 AT 4:46PM - Posted 3 years ago - #250377

      https://docs.myeventon.com/documentations/changelog-actionuserplus/

    • Martin Hoffmann Sep 1,2021 AT 8:08AM - Posted 3 years ago - #250721

      Hi Ashan, this sounds as if you wanted to send me a patch fix. Or do we have to wait for the update? When is that gonna be released?

    • infotainerdave Sep 1,2021 AT 12:33PM - Posted 3 years ago - #250744

      the update is available right now

    • infotainerdave Sep 1,2021 AT 12:34PM - Posted 3 years ago - #250746

      To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

    • Martin Hoffmann Sep 2,2021 AT 2:44AM - Posted 3 years ago - #250809

      o.k. thanx …

    • Artem Sep 3,2021 AT 3:03AM - Posted 3 years ago - #250904

      Great! Please keep us updated.

    • Martin Hoffmann Sep 6,2021 AT 6:19AM - Posted 3 years ago - #251070

      well unfortunately it still doesn´t work since Action User version 2.2.7 is not available yet – see my other ticket: https://helpdesk.ashanjay.com/ticket/action-user-version-2-2-7/

    • Artem Sep 6,2021 AT 12:00PM - Posted 3 years ago - #251087

      Hey Martin,
      Give us some time please

    • Ashan Perera Sep 7,2021 AT 4:05PM - Posted 3 years ago - #251204

      lets please try to keep things in the same place. version 2.2.7 should be available now.  Let us know if you do not see it in the my account section.

    • Martin Hoffmann Sep 16,2021 AT 12:08PM - Posted 3 years ago - #251964

      o.k. thanx I updated both plugins  action-user_2.2.7 and action_user_plus 1.1.2 and now it seems to work again.

    • Artem Sep 21,2021 AT 3:51AM - Posted 3 years ago - #252246

      We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

      If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

You must login to reply to this ticket

HelpDesk

Welcome to EventON helpdesk.

EventON is the #1 Best selling event calendar plugin for WordPress websites in envato marketplace.

Checkout EventON