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199560

Ticket #199560 Public

After I downloaded the addon event tickets and variations there is a blue space under my footer at some pages

  • After I have downloaded Events Tickets and variations there is a (extra) deep blue part under my footer. I send a message to the Themebuilder and he told me it is because of the plugin events tickets and variations. How do I need to fix this?

    https://www.atarosportservice.nl/nieuws/

    BY: Wiebe Scholten - Oct 8,2020 AT 2:38AM - 1 month ago
    • By: infotainerdave Oct 8,2020 AT 3:35AM - Posted 1 month ago - #199569

      Please send us wp-admin access to your site as a private message for us to further assist your situation.

    • By: infotainerdave Oct 8,2020 AT 3:37AM - Posted 1 month ago - #199572

      just add

      .evo_lightbox {

      position: fixed;

      }

      to appearance>>>customize>>>additional css

    • By: Wiebe Scholten Oct 8,2020 AT 6:00AM - Posted 1 month ago - #199616

      This worked for me, thanks you a lot for the fast solution!

      Appreciate it.

      Gr, Wiebe Scholten

    • By: infotainerdave Oct 8,2020 AT 6:02AM - Posted 1 month ago - #199617

      We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

      If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

    • By: Wiebe Scholten Oct 10,2020 AT 6:58AM - Posted 1 month ago - #199879

      Dear Sir/Madam,

      Thanks a lot for the code again. It have worked for a few days but now the dark blue line is back at the vertical of the website.

      www.atarosportservice.nl

      How can I solve this?

      Gr, Wiebe Scholten

    • By: infotainerdave Oct 10,2020 AT 7:19AM - Posted 1 month ago - #199881

      Please send us wp-admin access to your site as a private message for us to further assist your situation.

    • By: infotainerdave Oct 10,2020 AT 8:17AM - Posted 1 month ago - #199889

      Thank you for wp-admin access

      I need you to clear your browser cache

       

      because I am not seeing the issue anymore

    • By: Wiebe Scholten Oct 11,2020 AT 2:28AM - Posted 1 month ago - #199932

      Dear Sir/Madam,

      Thanks for having a look.

      I have deleted my cache and watched on another browser. I am not sure if you understood me right, the blue bar is now on the right side of the website. Last time it was behind the footer, so it is in a different area.

      Have a good weekend.

      Gr, Wiebe

    • By: infotainerdave Oct 11,2020 AT 5:52AM - Posted 1 month ago - #199936

      I am not seeing it- here is a video of the page on Chrome and Firefox after clearing page caches

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