all my "eventon lists" stopped working after auto update
Hello,
I have performed an auto update. And after that all list shortcodes stopped displaying events. Normal calendar shortcodes works fine. The issue is just with list shortcodes.
Thank you
Lukas
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Oct 23,2020 AT 2:34AM -
Posted 3 years ago
- #201673
Hello,
We are aware of this situation and apologize for the inconvenience. Our developers are working on fixing this at the moment.
I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
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Oct 23,2020 AT 3:07AM -
Posted 3 years ago
- #201686
Hello,
i got the same problem after last update today.
Main calendar doesn’t show at all
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Oct 23,2020 AT 3:15AM -
Posted 3 years ago
- #201688
Hi,, Same here, all disapeared.
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Oct 23,2020 AT 9:23AM -
Posted 3 years ago
- #201747
I know we’re waiting for the fix, but if you’re comfortable doing a manual re-install of the previous version, you can get your events back on your site for now, which worked for me.
Deactivate 3.0 and re-install your previous version of eventON. You may need to re-activate your license in eventON > Settings > Licenses.
If your events were deleted in the update (they were for me when I updated to 3.0), you’ll need to restore them from a backup. I did a full site restore from the previous day when this happened to me, but I have a small site.
The second attempt at updating to 3.0, I turned on the setting that prevents event data from being deleted, and my events were preserved. Version 3.0 won’t display the events until we have the patch fix, but at least you can restore your events.
To prevent your events from being deleted when updating to 3.0: eventON > Settings > Do not delete eventon settings & data when EventON is uninstalled
eventOn manual update instructions https://docs.myeventon.com/documentations/update-eventon/
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Oct 23,2020 AT 11:26AM -
Posted 3 years ago
- #201795
Hello,
We’ve just released a new version with this fix – 3.0.1. Please update to fix the issue. We are very sorry for the issue.
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Oct 25,2020 AT 2:01AM -
Posted 3 years ago
- #201962
Hello,
Thank you. I don’t see auto update in my admin. Do we have to re-install manually?
Thanks
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Oct 25,2020 AT 2:02AM -
Posted 3 years ago
- #201963
I am sorry, ignore my previous post. It has suddenly appeared. Thanks
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Oct 23,2020 AT 2:34AM -
Posted 3 years ago
- #201673