all our translations are gone!?
we already translated most of the stuff in the backend to german but all of a sudden they were all gone!! What could have happened here? We DID not do any updates etc.
Where are those text strings stored? In the database I reckon.
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Aug 22,2021 AT 10:21AM -
Posted 3 years ago
- #249375
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Aug 22,2021 AT 12:17PM -
Posted 3 years ago
- #249378
Hello,
Have you managed to fix this already?
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Aug 23,2021 AT 12:52AM -
Posted 3 years ago
- #249399
no I manually reset all the text strings – furtunately they were still in my browser cache. But they were ALL gone and I´m worried since I have no clue what happened and why. Where exactly are those text strings stored at?
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Aug 23,2021 AT 3:55AM -
Posted 3 years ago
- #249410
Could you go to EventON Settings > Language and export translations:
Where exactly are those text strings stored at?
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
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Aug 23,2021 AT 4:08AM -
Posted 3 years ago
- #249419
export of the lang files (csv) – EventON Settings > Language
worked.
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Aug 24,2021 AT 2:17AM -
Posted 3 years ago
- #249530
Great! So you don’t need to know where strings are stored?
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Aug 24,2021 AT 6:05AM -
Posted 3 years ago
- #249571
well I managed to do this backup but still wonder why the translations would disappear without any comprehensible reason – or let´s say Im worried that it might happen again.
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Aug 24,2021 AT 12:18PM -
Posted 3 years ago
- #249657
Thanks for letting us know!
We will try to identify the problem from our side also
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Aug 22,2021 AT 10:21AM -
Posted 3 years ago
- #249375
