X
245955

Alternate Language Doesn't Display on Backend

First, love this all and your team is doing such a great job! Keep it up!

I’ve used the EventON >> Settings >> Language area to update a component of the process Event Tickets >> Additional Ticket Information to change:
Event Name to Swim Event/Season
Ticket Holder to Swimmer
Phone Number to Swimmer Age
Email Address to SwimAmerica Lesson Level if Known

It shows up perfectly on the front end where users register, but on the back end when the team registrar looks at the Event Ticket (Events >> All Event Tickets) she still sees Phone Number and Email Address as the field title which is confusing. I have also attempted to modify the display text using Loco Translate but either I’m not correcting in the right area or it doesn’t want to do it…

Do you have any tips or suggestions that will help me change the display language on the backend for an admin/editor of the store?

Thanks in advance!

BY: Ryan Gernand - Jul 22,2021 AT 8:09AM - 3 years ago
    • Artem Jul 23,2021 AT 3:25AM - Posted 3 years ago - #246053

      Hello,

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

    • Ryan Gernand Jul 31,2021 AT 7:45PM - Posted 3 years ago - #247014

      Hi there, any thoughts or ideas on this question?

    • infotainerdave Jul 31,2021 AT 10:42PM - Posted 3 years ago - #247023

      where is the registar seeing phone number and email address in the backend?

    • Artem Aug 7,2021 AT 7:55AM - Posted 3 years ago - #247783

      Hey Ryan,

      Can u provide us access?

    • Ashan Perera Aug 9,2021 AT 3:14PM - Posted 3 years ago - #247994

      Hi there I have discovered the fix in eventON tickets addon, please allow me some time to get this resorted out and we will release a new update to ticekts addon with this fix. There are couple of other text strings we also need to fix before releasing the update. Much appreciate your understanding!

You must login to reply to this ticket

HelpDesk

Welcome to EventON helpdesk.

EventON is the #1 Best selling event calendar plugin for WordPress websites in envato marketplace.

Checkout EventON