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335455

An error occurred while updating EventON: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Di

I went to update the plug in and received this error message:

An error occurred while updating EventON: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

I then updated wordpress to 6.4.2 and got the same error message:
Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

BY: Katty Ibarra - Jan 4,2024 AT 1:16PM - 1 year ago
    • Artem Jan 4,2024 AT 2:03PM - Posted 1 year ago - #335456

      Hello,

      Are you updating it manually or with autoupdate?

      Please make sure that you are following:

      To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

    • Katty Ibarra Jan 10,2024 AT 1:03PM - Posted 1 year ago - #336171

      from the admin panel in wordpress and it looks like it works now.

      thank you!!!!

    • Artem Jan 10,2024 AT 1:32PM - Posted 1 year ago - #336173

      We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

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