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410350

Associated Event Data in Woocommerce - how to get rid of it

I made Tickets in woocommerce for our courses. However - eventon decided to associate those tickets with a random event. - so all 4 tickets i made are associated with event nr. 4310. How do i get rid of this association, cause it writes the name of the event in woocommerce into the billing, which is not correct and disturbs the customer.

BY: xxtita - Aug 3,2026 AT 12:19AM - 17 hours ago
    • xxtita Aug 3,2026 AT 12:37AM - Posted 17 hours ago - #410351

      When i delete the associated event in event-on, there is no product-title in woocommerce and billing.

    • xxtita Aug 3,2026 AT 12:44AM - Posted 17 hours ago - #410352

      formerly the addon Events ticket was still active, but isnt anymore. So how to get rid of it.

    • xxtita Aug 3,2026 AT 1:00AM - Posted 17 hours ago - #410353

      ok, deactivated events ticket, delete plugin, at least the box with association is gone. still something there. in billing (email) the place is now empty, where formerly the associated event was. is there something in the database i can delete?

    • Artem Aug 3,2026 AT 2:26AM - Posted 15 hours ago - #410373

      Hello,

      Could you please create a new event with the issue, so we can check it on your website?

      However – eventon decided to associate those tickets with a random event….

      I am not sure how this is possible.

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