CYBER WEEK

35% OFF ADDONS CODE EVOCYBER2020

X
199224

Ticket #199224 Public

Basic shortcode not working

  • Hello,

    I just purchased this plugin and trying add my first calendar. The site’s pages are built with cornerstone on the X theme. While in the cornerstone graphical editor the calendar shows up but when I go to the site page I just see:

    [add_eventon]

    If I inspect the page I see the following code:

    [add_eventon]

    The code used in cornerstone is the following:

    [code][add_eventon][/code]

    Am I missing something? Have you seen this?

    The website is https://www.hopeformellc.com/. Thanks!

    BY: Paul Fincher - Oct 6,2020 AT 6:04PM - 1 month ago
    • By: infotainerdave Oct 6,2020 AT 8:32PM - Posted 1 month ago - #199230

      remove [code]    [/code]

      it should just be [add_eventon]

      I use the pro version of that theme – just put the shortcode into a text element

      I have done it for you

    • By: Paul Fincher Oct 7,2020 AT 4:50AM - Posted 1 month ago - #199286

      Thank you. For some reason I got stuck in my head that I needed the [code][/code] tags based on some documentation I saw.  I should have just tried the shortcode itself as I have used others from other plugins. Thanks also for guidance on putting it in a text element. Sorry for wasting your time.

    • By: infotainerdave Oct 7,2020 AT 4:55AM - Posted 1 month ago - #199289

      You are never wasting our time- If you have an issue- never be afraid to ask us, we love helping especially when its an easy fix- sometimes we get issues where we have to go line by line through code- we do it- but we don’t enjoy it as much 🙂 

      We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

      If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

You must login to reply to this ticket

HelpDesk

Welcome to EventON helpdesk.

EventON is the #1 Best selling event calendar plugin for WordPress websites in envato marketplace.

Checkout EventON