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244662

Ticket #244662 Public

Booking Management is not user friendly and difficult to navigate

Overall i find the booking is not very user-friendly and difficult for the admin user (teachers and tutor on my case) who will be accessing the backend. since there are other things they can do on the backend. Unless there’s an easier way and readily availabvle, this plugin does not meet my expectation and i will want to ask for a refund ASAP. Further customization/coding/outsource should not happen because i expect it working out of the box and i need it urgently.

Here’s my finding :

1. Booking slot only available if I activated Tickets. If I don’t have ticketing, just using RSVP, the Booking block option will not shows.
2. I must save this first, only then Booking block will be visible
3. Even so, the booking block, not very easy to find for new users/ considering there are so many other options available.
4. Must save event for the 2nd time only i can click on the Booking Block Manager. Otherwise it says not activated.
5. To View Attendee, I need to edit list events, then edit respective event, Then scroll down and Click on Block Manager and then click on pen on respective date. Then see list of participant below the Booking block information. If there are hundreds of attendees, this is very difficult to manage. The booking/attendee list it should be accessible from event management and easy access .

BY: Najib Habeb - Jul 11,2021 AT 9:07AM - 1 hour ago
    • By: Najib Habeb Jul 11,2021 AT 9:09AM - Posted 1 hour ago - #244663

      https://drive.google.com/file/d/15xlQp_BSUPsc75Ooc0ZRG71l7lNglYIm/view?usp=sharing

    • By: Najib Habeb Jul 11,2021 AT 9:12AM - Posted 1 hour ago - #244665

      My Event Edit Page
      https://drive.google.com/file/d/1cz9-CLJVum3mIdjDcKYu6enf-lAkxmXl/view?usp=sharing

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