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31914

Ticket #31914 Public

Bug: Repeating event date + Email notification

Hello,

I have noticed for several months that when an user RSVP to an REPEATING Event, when he gets his confirmation email, the date is wrong. It shows the first date of the repeating event.

Thanks to fix it please.

BY: Hiro Nakata - Mar 22,2017 AT 7:05AM - 3 years ago
    • By: Ashan Perera Mar 22,2017 AT 9:33AM - Posted 3 years ago - #31964

      This sounds like an old bug can you please make sure you are on latest version?

      Please check for latest version of this software from here Your issue might be related to an older version you are running and we might have resolved this already in the newer version update. If you are on latest version of our software and the issue still persist please let us know.

    • By: Hiro Nakata Mar 22,2017 AT 4:00PM - Posted 3 years ago - #31974

      I have 2.5.6 RSVP Addon

    • By: Hiro Nakata Mar 22,2017 AT 4:01PM - Posted 3 years ago - #31975

      ok just let me check my files and i’ll get back to you if it still occures

    • By: Ashan Perera Mar 27,2017 AT 1:02PM - Posted 3 years ago - #32320

      we are currently on 2.5.7

    • By: Hiro Nakata Mar 31,2017 AT 5:42AM - Posted 3 years ago - #32888

      I’m currently on 2.5.8 and the date is wrong in rsvp confirmation when it’s a repeating event.

    • By: infotainerdave Apr 4,2017 AT 3:22AM - Posted 3 years ago - #33161

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

    • By: Ashan Perera Apr 4,2017 AT 9:13AM - Posted 3 years ago - #33201

      ok, can you send direct link to event with this repeats, screenshot of the confirmation email?

      because i am not able to replicate this on my end.

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