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252815

Ticket #252815 Public

Bug with repeating events: "other ticket options -> emailing -> select event repeat instance" does not filter attendees

Hi everyone,

with a repeating event

other ticket options -> view attendees -> more filters -> event time [select]

rightfully filters the attendees of the selected event time and shows them on screen

However

other ticket options -> emailing -> select event repeat instance

wrongly filters the attendees of the selected event time. It does not filter at all. It returns every attendee of the event, i.e. the attendees of all instances of the repeating event.

Can you please resolve this?

Ralph

BY: Ralph Buse - Sep 27,2021 AT 6:30AM - 1 hour ago
    • By: Artem Sep 27,2021 AT 9:05AM - Posted 1 hour ago - #252826

      Hello,

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

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