Ticket #116305 Public

Bug with the subscriber plugin

  • Hi,

    I found a problem with the email notifications of the subscriber plugin, the notification email received shows the past day and time when it regards a recurring event.

    When the subscriber receives the notification of an event that has been already created in the past that was just modified (I am refering about a recurring events), then the subscriber receive a notification for an event with the day and time of that event that was first created in the past, that makes no sense as the subscribers wants upcoming event day and time.

    The subscriber plugins, seems to consider, that a modification of a past recurring event as a new event but indicates a past day and time, according to me, even if it is a past created event that is jsut updated then the email notification should always indicate the upcoming day and time not when the vent was created in the past.


    BY: Bruno Castellazzi - Mar 14,2019 AT 4:02AM - 2 months ago
    • By: Artem Mar 14,2019 AT 1:31PM - Posted 2 months ago - #116405


      I am sorry but Subscriber add-on doesn't support Repeating Events https://tppr.me/pobn1.

      has been already created in the past that was just modified (I am refering about a recurring events)

      Or were you referring to a regular modified event?

    • By: Bruno Castellazzi Mar 15,2019 AT 12:56AM - Posted 2 months ago - #116439


      Thank you for your response.

      As indicated I was referring to a recurring modified event,

      You are right, I remember now that the subscriber plugin doesn’t support Repeating Events.

      I hope it will one day, I had to deactivate it, because people will complaint and will not bother and make a difference before subscribing to an event.


    • By: Artem Mar 15,2019 AT 3:13AM - Posted 2 months ago - #116476

      Please create a new ticket and select Feature Request as category.

      We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

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