Buying Multiple Tickets – Names for each person

22180

Buying Multiple Tickets – Names for each person

I have an issue with customers buying multiple tickets but unable to supply all names for each ticket. I have the add-on Event Tickets installed. Can EventOn provide additional names fields on the checkout page when more then 1 ticket is purchased?

BY: benmatthewwarner - Jan 3,2017 AT 10:30AM - 5 years ago

- By: Ashish Rai Jan 4,2017 AT 5:35AM - Posted 5 years ago - #22277
  Hi,
  
  Go to myeventon->tickets and make sure “Hide additional guest names” is not enabled.
  
  You will see “Additional Ticket Information” section in the checkout page.
- By: benmatthewwarner Jan 4,2017 AT 8:17AM - Posted 5 years ago - #22306
  Hi Ashish
  
  Hide additional guest names field does not exist under the Tickets section?
- By: benmatthewwarner Jan 4,2017 AT 8:44AM - Posted 5 years ago - #22307
  Do I need to have the RSVP add-on plugin installed to have this option”Hide additional guest names” available on the checkout page when purchasing tickets for event?
- By: Ashish Rai Jan 5,2017 AT 1:18AM - Posted 5 years ago - #22397
  Make sure you have the latest version of the main plugin and the addon.
  
  Give us username/password for the backend if you need further hep with this.
- By: Ashish Rai Jan 5,2017 AT 8:27AM - Posted 5 years ago - #22435
  It doesn’t allow access to the main admin section.
  
  It keeps logging out.
- By: Ashish Rai Jan 8,2017 AT 8:17AM - Posted 5 years ago - #22720
  You are using old versions of the plugin.
  
  Please update main eventon plugin and the ticket addon to the latest verion

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