Ticket #22180 Public

Buying Multiple Tickets – Names for each person


I have an issue with customers buying multiple tickets but unable to supply all names for each ticket. I have the add-on Event Tickets installed. Can EventOn provide additional names fields on the checkout page when more then 1 ticket is purchased?

BY: benmatthewwarner - Jan 3,2017 AT 10:30AM - 5 years ago
    • By: Ashish Rai Jan 4,2017 AT 5:35AM - Posted 5 years ago - #22277


      Go to myeventon->tickets and make sure “Hide additional guest names” is not enabled.

      You will see “Additional Ticket Information” section in the checkout page.

    • By: benmatthewwarner Jan 4,2017 AT 8:17AM - Posted 5 years ago - #22306

      Hi Ashish

      Hide additional guest names field does not exist under the Tickets section?

    • By: benmatthewwarner Jan 4,2017 AT 8:44AM - Posted 5 years ago - #22307

      Do I need to have the RSVP add-on plugin installed to have this option”Hide additional guest names” available on the checkout page when purchasing tickets for event?

    • By: Ashish Rai Jan 5,2017 AT 1:18AM - Posted 5 years ago - #22397

      Make sure you have the latest version of the main plugin and the addon.

      Give us username/password for the backend if you need further hep with this.

    • By: Ashish Rai Jan 5,2017 AT 8:27AM - Posted 5 years ago - #22435

      It doesn’t allow access to the main admin section.

      It keeps logging out.

    • By: Ashish Rai Jan 8,2017 AT 8:17AM - Posted 5 years ago - #22720

      You are using old versions of the plugin.

      Please update main eventon plugin and the ticket addon to the latest verion

You must login to reply to this ticket


Welcome to EventON helpdesk.

EventON is the #1 Best selling event calendar plugin for WordPress websites in envato marketplace.

Checkout EventON