X
204774

Can i have 2 or more ticket type in one event?

Can i have 2 or more ticket type in one event?

Because I want to make a event that has:

Morning Pass 1-8 Years Old (with one adult free)
Details$188.00

Morning Pass 9-12 Years Old (no free adult included)
$188.00

Morning Pass 13+ Years Old
$188.00
remove

Senior & Pregnant
Details$100.00

Afternoon Pass 1-8 Years Old (with one adult free)
Details$188.00

Afternoon Pass 9-12 Years Old (no free adult included)
$188.00

Afternoon Pass 13+ Years Old
$188.00
remove

Senior & Pregnant
Details$100.00

BY: bryan ngai - Nov 10,2020 AT 12:20AM - 4 years ago
    • Artem Nov 10,2020 AT 2:12AM - Posted 4 years ago - #204782

      Hello,

      Please check Ticket Variations & Options add-on: https://www.myeventon.com/addons/ticket-variations-options/

      Try it on http://dev.myeventon.com/wp-admin/ by following this guide: https://docs.myeventon.com/documentations/how-to-setup-and-get-started/

    • bryan ngai Nov 11,2020 AT 3:16AM - Posted 4 years ago - #204968

      hello, when i test the Ticket Variations & Options,  if I open more than one Ticket Variations type, when ADD NEW TICKET VARIATION, it forces me to add both ticket variation type at the same time, is there any way to choose only one type? Also what is the all option for? thanks

    • Artem Nov 11,2020 AT 3:31AM - Posted 4 years ago - #204978

      Could you elaborate more with screenshots if possible?

    • bryan ngai Nov 11,2020 AT 8:53AM - Posted 4 years ago - #205018

      PLease check you the event:test de invitacion in test mode, i tried to have morning and night event in the Ticket Variations type, inside each variation type I put age from 1 to 8 and age 9 to 12. However, when ADD NEW TICKET VARIATION it will not allow me to select one variation type for example “morning” and add age 1 to 8 but it will add moring and evening at the same time.

    • Artem Nov 11,2020 AT 10:01AM - Posted 4 years ago - #205037

      Maybe you should just add your variations to one Variation Type and then allow your customers to select the ones the want? Plus now you group them by Morning/night, even so you also have Senior&Pregnant.

    • bryan ngai Nov 11,2020 AT 5:18PM - Posted 4 years ago - #205113

      thanks for your reply, but what is the point of buying TICKET VARIATIONS & OPTIONS addon if you are only group them to one type? it is not user friendly to user if I have 10 different variations types in 1 event. from my understanding, type is basically category and add “ADD NEW TICKET VARIATION” is the product will be added under this category. Is there any way to solve this? Thanks.

       

    • Artem Nov 12,2020 AT 2:48AM - Posted 4 years ago - #205150

      The problem is that I am not sure how your variations work. Are they supposed to be grouped by age, or day time?

      Relating to Reply to: 205018, maybe you could add All to one of them, since, by default, on Event Card it always selects “All” on load, and only then customers can choose.

    • bryan ngai Nov 12,2020 AT 7:42AM - Posted 4 years ago - #205210

      Thanks for your reply,The problem is i don’t want to add all of them in one type: Please make try to create 2 ticket type and test:

      Adult (1st type):

      1 to 8 years old – $100

      9 to 12 years old – $110

      Child (2nd type) :

      1 to 8 years old – $120

      9 to 12 years old – $130

       

       

       

    • Artem Nov 12,2020 AT 12:45PM - Posted 4 years ago - #205280

      Please check this event: https://dev.myeventon.com/wp-admin/post.php?post=58973&action=edit

      As you can see a user must choose between two types otherwise it’ll show:

      SELECTED OPTIONS NOT AVAILABLE FOR SALE!

      Plus on your own environment you can also replace “All” with “None” or “-“: https://docs.myeventon.com/documentations/how-to-translate-calendar-front-end/

    • bryan ngai Nov 12,2020 AT 6:27PM - Posted 4 years ago - #205330

      hi Artem, thank you for your reply, the all button should be “select your ticket” otherwise I don’t understand what is all mean.

      In addition, please check out the screen shot, I selected 2 ticket type but the price display is only one of the ticket?

       

       

    • Artem Nov 13,2020 AT 3:46AM - Posted 4 years ago - #205428

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

    • bryan ngai Nov 13,2020 AT 7:24PM - Posted 4 years ago - #205650

      Thanks , looking forward for the replay.

    • Artem Nov 15,2020 AT 7:27AM - Posted 4 years ago - #205805

      Hi Bryan,

      We appreciate the patience, do allow some more time for us to review and return with a reply.

      I am sure we will help you get it shorted.

    • bryan ngai Nov 16,2020 AT 6:24AM - Posted 4 years ago - #205973

      Thanks , looking forward for the reply.

    • Artem Nov 16,2020 AT 11:46AM - Posted 4 years ago - #206078

      You are welcome 🙂

    • bryan ngai Nov 18,2020 AT 11:46PM - Posted 4 years ago - #206958

      hi, can i know when will i get a responds for the solution ? Thanks

    • Artem Nov 19,2020 AT 2:29PM - Posted 4 years ago - #207116

      Hi Bryan,

      We still working to figure things out, so we would appreciate the patience while we go through it

    • bryan ngai Nov 21,2020 AT 5:56PM - Posted 4 years ago - #207536

      sure, but can we have a update what is the current issue? is there a problem with the addon? Thanks

    • Artem Nov 22,2020 AT 3:38PM - Posted 4 years ago - #207606

      Hey Bryan,

      It seems so, but before we can land on results, we need to be sure about that.

      Your patience is highly appreciated.

    • bryan ngai Nov 23,2020 AT 7:17AM - Posted 4 years ago - #207774

      thanks, we are looking forward for the update.

    • Artem Nov 23,2020 AT 1:04PM - Posted 4 years ago - #207864

      Hello,

      I am very sorry for the delay. I assigned this ticket to Ashan, but I just re-checked available options and it seems that there was no issue, it’s just our add-on doesn’t have the functionality you need.

      I apologize for your wasted time.

      Maybe you can create a customization job request by sending us a customization job request by creating a new ticket in here and selecting Customization Request as the category. One of our developers should be able to implement this for you for a separate price.

    • bryan ngai Jan 25,2021 AT 4:28PM - Posted 4 years ago - #218094

      when ticket variations & options are not allowed for repeating events? Thanks

    • Kenneth Jan 26,2021 AT 2:08AM - Posted 4 years ago - #218149

      Hi Bryan,

      Sorry, the Ticket variations and option addon is not compatible with repeating events.

      Please create a new ticket and set the category to feature request so that other users can vote on this feature and so that it can be on our development team’s radar for future development.

      We regret that we cannot offer what you are looking for at the moment.

    • bryan ngai Jan 28,2021 AT 8:52AM - Posted 4 years ago - #218690

      hello, i have manage setup the ticket variations, there are a few issues i am experiencing:

       

      1. The layout while choosing different type is broken
      2. My users need to add the item to the basket one at a time after selecting the item, why cant the layout just display like “optional ticket addition” so they can add as many items as they want and then add them all at once to the basket?
      3. For the checkout page information, where can I edit what they need to fill in?
      4. Is there a way that i can take only commission within the transaction and the payment goes directly to the venue owner? Rather then the whole payment to me and i will have to pay them back manually which takes extra work.

      Thanks

    • Artem Jan 29,2021 AT 4:03AM - Posted 4 years ago - #218876

      Hello,

      1. Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write styles to header > save settings > turn on Write styles to header):

      .evotx_ticket_purchase_section .evovo_variation_types p.evovo_var_types select { width: 100% !important; }

      2. Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selectingCustomization Requestas the category.

      3. Please go to EventON Settings > Tickets > Checkout and also check https://docs.myeventon.com/documentations/how-to-add-additional-fields-at-checkout/

      4. Please check https://wordpress.org/plugins/dokan-lite/ with Action User add-on: https://www.myeventon.com/addons/action-user/

    • bryan ngai Jan 29,2021 AT 5:40AM - Posted 4 years ago - #218885

      thank you for your reply, actually, i would like to know if there is a paid service for customization request such as point 2? Thanks

    • Artem Jan 29,2021 AT 8:44AM - Posted 4 years ago - #218904

      1. Seems to be working on my end:


      Could you try cleaning your cache?

      2. Please create a new customization request and one of our developers are going to contact you.

    • bryan ngai Jan 31,2021 AT 10:47AM - Posted 4 years ago - #219059

      thanks for your reply, can i use eventon for my user to book ticket and dokan for the split payment?? Thanks

    • Artem Jan 31,2021 AT 11:38AM - Posted 4 years ago - #219067

      Hey Bryan,

      Yes it is possible, when submitting Dokan can work with eventON, we have a lot of customers doing that already

    • bryan ngai Feb 2,2021 AT 9:55AM - Posted 4 years ago - #219401

      i just asked the dokan support time and they say eventon is not compatible with the plugin. can you explain a little more how can we get it work?

      Will the payment able to go to different account of my vendor as i have a listing site.

      Thanks

    • Artem Feb 2,2021 AT 10:40AM - Posted 4 years ago - #219413

      Here’s how it should work:

      Use free version of Dokan https://wordpress.org/plugins/dokan-lite/ with Action User add-on https://www.myeventon.com/addons/action-user/.

      Users can sign up via Dokan to become a vendor. Add their Paypal address and then create events via Action User with activated Tickets https://www.myeventon.com/addons/event-tickets/ (+ set the price).

      Try Action User with Tickets on https://dev.myeventon.com/wp-admin/

    • bryan ngai Feb 5,2021 AT 3:25AM - Posted 4 years ago - #219993

      will the vendor see the dashboard like this one so they can manage their ticket which they bought from eventon calendar?

    • bryan ngai Feb 5,2021 AT 3:30AM - Posted 4 years ago - #220000

      also i would like to know where can my vendors see all the ticketing overview?

      does eventon has a vendor dashboard that will they be able to sort by the event date so they know how many guests will be coming on that day or how many ticket they have sold on that date etc..?

      Thanks

    • Artem Feb 5,2021 AT 1:41PM - Posted 4 years ago - #220067

      Hey Bryan,

      For this you need a plugin like Dokan, to use it for those purposes.

You must login to reply to this ticket

HelpDesk

Welcome to EventON helpdesk.

EventON is the #1 Best selling event calendar plugin for WordPress websites in envato marketplace.

Checkout EventON