Can the ‘collapsed style’ of the ticket sale section be removed?
Dear Support Team,
Is it possible to remove the ‘collapsed style’ of the ticket sale section with the ‘Order now/Jetzt bestellen’ call to action (see screenshot 1) and display the dropdown ‘Choose an option/Wähle eine Option’ straight away? (see screenshot 2)
For the user to first have to click on the ‘Order now’ button in order to choose an ticket adds an extra and unnecessary step to the user experience. We would like to cut it out and display the options drop down straight away. How can this be achieved?
Thanks a lot for your help.
- Oct 22,2020 AT 9:15AM - 4 years ago-
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Oct 22,2020 AT 9:16AM -
Posted 4 years ago
- #201421
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Oct 22,2020 AT 9:16AM -
Posted 4 years ago
- #201423
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Oct 22,2020 AT 12:10PM -
Posted 4 years ago
- #201466
Hello,
Unfortunately, the only solution is to use our own add-on for variations: https://www.myeventon.com/addons/ticket-variations-options/
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Oct 23,2020 AT 2:28AM -
Posted 4 years ago
- #201665
Hello,
How do I get onto http://dev.myeventon.com/wp-admin/?
It requires login details. The ones I have for our EventOn account nor the ones for Helpdesk are working to get in.
Thank you
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Oct 23,2020 AT 2:33AM -
Posted 4 years ago
- #201671
Please use tester/pass:
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Oct 23,2020 AT 2:55AM -
Posted 4 years ago
- #201683
With tester/pass I am getting the following error message: You are not allowed to edit the user profile. See also screenshot attached.
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Oct 23,2020 AT 3:53AM -
Posted 4 years ago
- #201690
Hello,
We do have the Ticket Variations Addon but get the message shown in the screenshot in Event Edit displayed:
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Oct 23,2020 AT 3:57AM -
Posted 4 years ago
- #201696
With tester/pass I am getting the following error message: You are not allowed to edit the user profile. See also screenshot attached.
Please go to http://dev.myeventon.com/wp-admin/
We do have the Ticket Variations Addon but get the message shown in the screenshot in Event Edit displayed:
Since you’ve followed https://docs.myeventon.com/documentations/set-variable-prices-tickets/, please change your ticket type to Simple.
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Oct 23,2020 AT 3:58AM -
Posted 4 years ago
- #201698
More info on how to set up Variations add-on: https://docs.myeventon.com/documentations/how-to-setup-and-get-started/
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Oct 30,2020 AT 4:00AM -
Posted 4 years ago
- #203243
Hi Artem,
We have the Ticket Variations Addon and I looked through the guidelines you sent https://docs.myeventon.com/documentations/how-to-setup-and-get-started/ and https://docs.myeventon.com/documentations/set-variable-prices-tickets/
However we get the error message you can see in the screenshot attached. I can’t find the setting that is in the way of the Ticket Variations Addon. Could you advise me on which setting that may be?
Thanks a lot
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Oct 30,2020 AT 7:49AM -
Posted 4 years ago
- #203276
Please go to https://mfl-world.com/wp-admin/post.php?post=21823&action=edit > Further Edit > https://mfl-world.com/wp-admin/post.php?post=22749&action=edit > change Produktdaten to Simple. Now you should be able to follow https://docs.myeventon.com/documentations/how-to-setup-and-get-started/
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Nov 2,2020 AT 9:28AM -
Posted 4 years ago
- #203596
Thanks a lot Artem,
I was able to set up the Ticket Variations via the Addon. However since setting it up we can’t add tickets to the shopping basket any longer, which was previously possible. See screenshot and link:
https://mfl-world.com/events/empowerment-week/
How can this be resolved?
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Nov 2,2020 AT 9:53AM -
Posted 4 years ago
- #203599
Please ignore my previous message. I found the error. The event was double which caused the conflict.
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Nov 2,2020 AT 10:17AM -
Posted 4 years ago
- #203603
Do you need our help in anything else?
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Oct 22,2020 AT 9:16AM -
Posted 4 years ago
- #201421
