cant increase the number of tickets purchased from the front end event card using the arrows. If I enter the number manually and go to the cart, its fine.Jan 18,2017 AT 4:54PM - 5 years ago -
ok.. I see the problem.. I left the “Ticket Stock Capacity” blank. Is there any way you can fix that so the counter arrows still work with a blank capacity?
I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!
Please disable all other plugins and check once.
All Plugins deactivated (except EventOn) and still same problem.
Just noticed, with EDGE and IE browser, no arrows at all. Firefox and Chrome have arrows.
Update the main eventon plugin, ticket addon, and all other plugins and check once.
I checked on our end, and it is working fine
I have updated plugins. Still same behavior. Ive also tried a basic theme (twentySeventeen) and I get the same result.
you are having success even when you have the “Ticket Stock Capacity” on the Action User front end empty (see attch)?
I see what you mean.
if you do not add stock, you cannot increase the units.
This looks like intentional behavior.
So, if you want to change it, you will need to customize the plugin.
But yet i can manually enter any number i want? That is inconsistent behavior. So, how can i ‘change it’ to make the arrows increase the number without having a finite number of stock units.
I am going to alert our admin and have him look into it.
Thanks. Appreciate it.
Ok found the issue https://dl.dropboxusercontent.com/u/6620035/evoaddons/TX/template-add-to-cart-single.php
replace this file to eventon-tickets/templates/ folder
Thank You! That is a verified fix. Ticket Resolved.