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385657

Check-ins Page issue

The page that allows to check-in guests, does not work, page loads fine, but when you try to click on the blue button “Select An Event” nothing happens, the button doesn’t seem to work or load anything. I have tried everything on the guide and nothing seems to work. I really need this feature to work properly as we are planning multiple events with tickets and need to make it easy for staff to check-in guests.

BY: SAL FLORES - Apr 25,2025 AT 11:43AM - 1 month ago
    • Artem Apr 25,2025 AT 1:00PM - Posted 1 month ago - #385660

      Hello,

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

    • Ashan Perera Apr 25,2025 AT 1:23PM - Posted 1 month ago - #385671

      Got it working on your website. Jquery library was missing we will add this require inclusion in the next version update to check-ins addon.

      BTW thank you very much for purchasing our newest addon Check-ins!!! 

      We’ve been trying it out and it does works pretty smoothly 🙂

    • Ashan Perera Apr 25,2025 AT 1:52PM - Posted 1 month ago - #385689

      BTW your event inspired us to use it as a real-world examples for check-in addon landing page 🙂

    • Toni Gin Apr 26,2025 AT 3:51AM - Posted 1 month ago - #385719

      Acabo de adquirir este addon, es muy interesante y lo echaba de menos, tengo la versión 1.0.1 y a mi se queda la pagina pensando y no me muestra nada.

    • Toni Gin Apr 27,2025 AT 7:39AM - Posted 1 month ago - #385741

      Ya me funciona error mio, es muy interesante y me gusta este addon, lo único que hecho de menos es que se pudiera descargar un pdf del listado de asistentes de cada evento por separado y poder buscar eventos pasados, solo aparecen los futuros eventos.

    • Ashan Perera Apr 28,2025 AT 11:20AM - Posted 1 month ago - #385847

      @toni glad to hear it is working now. We will add ability to see past events and download attendees list as PDF list in the future updates 🙂 

      @toni, me alegra saber que ya funciona. En futuras actualizaciones, añadiremos la posibilidad de ver eventos pasados ​​y descargar la lista de asistentes en PDF.

    • Toni Gin Apr 28,2025 AT 12:30PM - Posted 1 month ago - #385856

      Gracias, estaré atento..

    • Ashan Perera Apr 29,2025 AT 10:21AM - Posted 1 month ago - #385974

      If you hve any questions kindly send us a new ticket. We are going to close this as it seems everything is working  for both of you! 

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