The page that allows to check-in guests, does not work, page loads fine, but when you try to click on the blue button “Select An Event” nothing happens, the button doesn’t seem to work or load anything. I have tried everything on the guide and nothing seems to work. I really need this feature to work properly as we are planning multiple events with tickets and need to make it easy for staff to check-in guests.
Apr 25,2025 AT 11:43AM - 1 month ago -Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Got it working on your website. Jquery library was missing we will add this require inclusion in the next version update to check-ins addon.
BTW thank you very much for purchasing our newest addon Check-ins!!!
We’ve been trying it out and it does works pretty smoothly 🙂
BTW your event inspired us to use it as a real-world examples for check-in addon landing page 🙂
Acabo de adquirir este addon, es muy interesante y lo echaba de menos, tengo la versión 1.0.1 y a mi se queda la pagina pensando y no me muestra nada.
Ya me funciona error mio, es muy interesante y me gusta este addon, lo único que hecho de menos es que se pudiera descargar un pdf del listado de asistentes de cada evento por separado y poder buscar eventos pasados, solo aparecen los futuros eventos.
@toni glad to hear it is working now. We will add ability to see past events and download attendees list as PDF list in the future updates 🙂
@toni, me alegra saber que ya funciona. En futuras actualizaciones, añadiremos la posibilidad de ver eventos pasados ​​y descargar la lista de asistentes en PDF.
Gracias, estaré atento..
If you hve any questions kindly send us a new ticket. We are going to close this as it seems everything is working for both of you!