Ticket #26761 Public

Clicking on permalink results in blank page for all events

All of our events are rendering a blank page when we click on a permalink. We have already disabled all other plugins and tried it, and the same result. Can you please help me figure out why this is happening? A bunch of our events are indexed in google, but returning a blank page.

BY: zero1niner - Feb 3,2017 AT 7:41PM - 5 years ago
    • By: Ashish Rai Feb 3,2017 AT 8:49PM - Posted 5 years ago - #26762

      Go to myeventon->settings and perform “Reset Permalinks” process once and check again.

    • By: zero1niner Feb 3,2017 AT 9:27PM - Posted 5 years ago - #26767

      Sorry. I should have mentioned that I tried that. But after receiving you reply, I did it again, and no change. The problem is the same.

    • By: Ashish Rai Feb 3,2017 AT 10:25PM - Posted 5 years ago - #26770

      Please post all content inside the .htaccess file here.

    • By: zero1niner Feb 3,2017 AT 10:28PM - Posted 5 years ago - #26771

      RewriteEngine On
      RewriteCond %{HTTP_HOST} ^ljcommunitychurch.com [NC]
      RewriteCond %{SERVER_PORT} 80
      RewriteRule ^(.*)$ https://www.ljcommunitychurch.org/$1 [R,L]

      # BEGIN WordPress
      <IfModule mod_rewrite.c>
      RewriteEngine On
      RewriteBase /
      RewriteRule ^index.php$ – [L]
      RewriteCond %{REQUEST_FILENAME} !-f
      RewriteCond %{REQUEST_FILENAME} !-d
      RewriteRule . /index.php [L]

      # END WordPress

    • By: infotainerdave Feb 4,2017 AT 2:00AM - Posted 5 years ago - #26773

      it is not permalinks

      making overflow visible instead of hidden shows the calendar see screenshot

    • By: infotainerdave Feb 4,2017 AT 2:01AM - Posted 5 years ago - #26775

      takes 100 years for the page to load But I have added

      body #main {
      overflow: visible !important;

      to the Appearance>>>>customize>>>>>additional css

      if this stuffs up other parts of your website then remove it


    • By: zero1niner Feb 5,2017 AT 6:34PM - Posted 5 years ago - #26889


      Thank you so much. So far, so good.

      Why is it that when I add it to the APPEARANCE>EDITOR, then style.css, the CSS is ignored, but it works in the location you added it to (Appearance>>>>customize>>>>>additional css)?

      Thanks again Dave!

    • By: infotainerdave Feb 6,2017 AT 6:31AM - Posted 5 years ago - #26955

      to be honest- No idea – some sites you put the code in eventon>>>styles and bang it works and then some require you to put it in theme styles

      being Australian I am thinking: It works- great- why? well I’d rather have a beer than think about why it works that way- some sites have a theme that overides all other style changes, some don’t- I don’t know exactly why- sorry I just know if it doesn’t work in eventon>>>styles there is a high chance it works in the theme customisation styles and if it works and the end user (your customers) don’t know- I don’t ask any questions- I don’t really know why- I just like to create a fix that doesn’t screw up the rest of your site and move onto the next ticket.

      We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

      If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

    • By: infotainerdave Feb 6,2017 AT 6:32AM - Posted 5 years ago - #26957

      OK Loads a bit faster now- must be my internet connection

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