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224183

Ticket #224183 Public [Closed]

Coming up Next in Countdown is wrong after new update

Coming up next in countdown is wrong after the new upgrade. Please see the screenshot of the next post in this ticket. I am looking at the website page at 8:17 AM (Eastern Time). The next event is scheduled at 11:00 AM today. The countdown should show 2 hrs and 43 min. remaining. But it shows 9 Hrs and 23 min to go. I check the settings and time both on EventOn plugin and the WordPress. They are in the correct Time Zone.

Please help to resolve this ASAP.
See Screenshot below.

BY: Andrew Thanuraj - Feb 27,2021 AT 6:22AM - 3 years ago
    • By: Andrew Thanuraj Feb 27,2021 AT 6:24AM - Posted 3 years ago - #224184

      Here is the screenshot for the above issue:

       

    • By: Andrew Thanuraj Feb 27,2021 AT 7:37AM - Posted 3 years ago - #224187

      UPDATE! (Issue is Resolved)
      =======

      It was to do with caching issue on SightGround Host.

      I found that none of the changes I make from the backend of my website would reflect on the live website, even if I delete a page or delete an event. The site remained the same. I sleared my browser cache, purged Cloud Flare… nothing worked. Then I saw an email in my inbox came yesterday night from Site Ground (Hosting company) saying that they have made changes to their hosting packages to include DYNAMIC CACHE option. That’s about the time when this behavior started showing.

      I connected with the SG support and the issue was resolved. Now, for all SiteGround clients – Make sure to login to the hosting admin area and flush the Dynamic cache EVERY TIME you make any changes to the site – that’s what I’s told by SG tech. Optionally, they have created a plugin called SG OPTIMIZER that you can install on your WordPress site to automatically flush the Dynamic cache.

      I though of sharing this information for it may be helpful to anyone using Site Ground hosting.

       

       

    • By: Basilis Kanonidis Feb 27,2021 AT 11:36AM - Posted 3 years ago - #224206

      Happy We could help!

      If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

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