Counter option for number of tickets left on variable tickets
This site https://www.supgloucester.co.uk/ currently uses Event On with a ticketing add-on for users to book and pay for paddleboarding tickets. Now the client has been using this functionality for a little while, we’ve realised it has some limits. Could you help us come up with a solution that will solve the following problems:
Event On doesn’t allow a ticket counter on variable products. There are limit on the amount of tickets they want to sell per event, which we can control, however the customer can’t see how many tickets are left until they get to their basket. For example, the customer can add 5 adult tickets and 2 child tickets to their basket, but when they checkout, only 2 adult tickets may have pulled through because that event only had 2 tickets left.
- Sep 17,2021 AT 3:32AM - 3 years ago-
-
Sep 17,2021 AT 12:08PM -
Posted 3 years ago
- #252056
Hello,
If you go to Edit Event > enable Manage Ticket Stock > set Total Tickets in Stock, customers won’t be able to purchase more tickets than available:
Make sure not to add “Ticket Variation Stock Quantity (Leave blank for unlimited)” in variations.
-
Sep 21,2021 AT 3:37AM -
Posted 3 years ago
- #252237
Thank you for the above, however it doesn’t solve the problem on our site.
Is it possible you could try the above on this specific event and test?
https://www.supgloucester.co.uk/events/beginner-lesson-test/
You’ll see the problem I’m getting. The “Could not add ticket to cart, please try later!” warning does not appear and it’s not until you go to checkout that you realise the tickets haven’t actually successfully gone to cart.
-
Sep 21,2021 AT 12:11PM -
Posted 3 years ago
- #252320
The problem is that you are using https://docs.myeventon.com/documentations/set-variable-prices-tickets/ instead of Ticket Variations & Options add-on https://www.myeventon.com/addons/ticket-variations-options/.
In order to achieve https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2021/09/17120633/Screenshot-2021-09-17-at-21.05.10.jpg, you need to use the add-on.
-
Sep 28,2021 AT 6:24AM -
Posted 3 years ago
- #252925
Hi Artem,
We do have this add-on. Can you provide me with some documentation on how to use it please, if we are not doing so correctly?
Many thanks
-
Sep 28,2021 AT 12:12PM -
Posted 3 years ago
- #252958
Hi Chris,
Please take a look at this tutorial on how to to use the Ticket Variations and Options addon https://docs.myeventon.com/documentations/how-to-setup-and-get-started/
-
Sep 17,2021 AT 12:08PM -
Posted 3 years ago
- #252056
