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349215

Critial Error with Avada

I have the exact same issue with Avada and EventON as this ticket. I asked avada and they say they don’t support your plugin

https://helpdesk.ashanjay.com/ticket/avada-version-7-11-7-and-eventon-version-4-6-arent-compatible-get-critical-error-when-viewing-event-page/

When I try and edit the class-fusion.php file the source code looks completely different to your screenshot – I don’t know where to add //$extra_fonts[ $font ] = $details;

Can you please provide the hook in text format please. I don’t want to use php 7.4 because it’s too slow.

BY: Dan Moody - Apr 8,2024 AT 12:19AM - 1 year ago
    • Artem Apr 8,2024 AT 5:12AM - Posted 1 year ago - #349304

      Hello,

      The line number is wrong, but you can find the code you need to change by searching for “public function get_extra_google_fonts() {” and then find $extra_fonts[ $font ] = $details;

    • Dan Moody Apr 8,2024 AT 1:36PM - Posted 1 year ago - #349413

      Thanks. Can I just confirm I am adding

      //

      before the string

      get_extra_google_fonts() {” and then find $extra_fonts[ $font ] = $details;

      Because it does not work if this is the case.

       

    • Artem Apr 8,2024 AT 2:43PM - Posted 1 year ago - #349444

      Please send us FTP access to your site as a private message. We are going to apply this customizations on your server.

      Please back it up, if possible.

    • Dan Moody Apr 8,2024 AT 6:50PM - Posted 1 year ago - #349475

      Okay. Thank you. I’ll organise this. I have rolled back to 7.4 so it’s working. Will this be patched in the future, as in a permanent solution?

    • Artem Apr 9,2024 AT 8:59AM - Posted 1 year ago - #349593

      We cannot do anything from our side, because the error is coming from EventON.

    • Dan Moody Apr 9,2024 AT 9:27PM - Posted 1 year ago - #349732

      The site is backed up.

    • Artem Apr 10,2024 AT 6:53AM - Posted 1 year ago - #349802

      You need to apply the same change to Fusion Builder files after every Avada update.

      New info on which line to change:

      All done! Please check now.

    • Dan Moody Apr 10,2024 AT 5:39PM - Posted 1 year ago - #349955

      Thanks for sorting this out Artem – works great.

      All the best – Dan

    • Kenneth Apr 11,2024 AT 12:00AM - Posted 1 year ago - #349963

      Hi Dan,

      We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket.

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