Ticket #265513 Public

CSV import data and image error

Hi there
I have tried to import a number of past events on my site but, despite having checked the formatting (using an exported file from EventON) I see that, once uploaded, all imported events are dated 01/01/01 – 00:00 .
It also does not detect any address entered in the “image_url” column, where I put the links to import.
Where should I have to work to solve these problems?

Thanks in advance

BY: Fulvio De Rosa - Jan 13,2022 AT 8:03AM - 2 months ago
    • By: Artem Jan 13,2022 AT 12:37PM - Posted 2 months ago - #265551


      Please make sure that your date and time formats are correct:

      event_start_date & event_end_date – Start/End date in format mm/dd/YYYY

      event_start_time & event_end_time – Start/End time in format h:mm:AM/PM

      Please send us a link to your .csv file.

    • By: Fulvio De Rosa Jan 14,2022 AT 4:07AM - Posted 2 months ago - #265602

      I’ve checked. Formats are ok.
      Link here: https://www.dropbox.com/s/qa1v6cz1o17aq73/import.csv?dl=0

      Keep me updated!

    • By: Artem Jan 14,2022 AT 4:44AM - Posted 2 months ago - #265604

      Time must be included all the time:


      As for the image url. Could you try uploading the image somewhere else (make sure that it’s public) and then include the link.

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