Status In Progress is working on this job.

Ticket #24829 Public [Closed]

Custom EMail with QR Code

I was looking at your article here (http://www.myeventon.com/documentation/customize-ticket-email-template/) on how to customize an email for tickets but im afraid im not sure how to do what i need.

I have an iPhone 7Plus (which is big) and using Outlook for email but the QR code is REALLY tiny. Probably not scannable. Id like to be able to put it on its own line and make it scale 100% of the phone display to the greatest extent possible.  Could you give me a hand on how i can do that please?  See next reply for a screen shot how it looks now.  The full printed email from desktop is fine. just the mobile view. thanks.

BY: bill s - Jan 23,2017 AT 12:58PM - 5 years ago
    • By: bill s Jan 23,2017 AT 12:58PM - Posted 5 years ago - #24830

      Heres the image…


    • By: Ashish Rai Jan 25,2017 AT 3:00AM - Posted 5 years ago - #25279


      For customization, please send a request by filling up the form below:


    • By: bill s Jan 25,2017 AT 7:34AM - Posted 5 years ago - #25342

      i was hoping to do this myself. Can you just tell me what line(s) relate to the QR code so i can try to style it myself first? thanks.

    • By: infotainerdave Jan 25,2017 AT 8:52AM - Posted 5 years ago - #25364

      Please send us wp-admin access to your site as a private message for us to further assist your situation.

      Can you please send us a direct link to where the actual issue is happening?

    • By: infotainerdave Jan 25,2017 AT 9:11AM - Posted 5 years ago - #25368

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

    • By: Ashan Perera Jan 25,2017 AT 3:26PM - Posted 5 years ago - #25430

      yea idk why dave asked that infor haha


      In that email template file those are the lines that add QR code and should apply styles to.

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