Ticket #29053 Public

• Hey Eventon,

  I have a few problems with the ticket addon I hope you can help me with.

  1) On the Event Card there are a headline called ‘Ticket Section Title’. How do I change this?

  2) When people buy any ticket I need them to wing off if the would like to do 2,5 km 5 km, 10 km or 15 km. Where can I do that? And the options has to be for each separate ticket.

  3) I need the ‘CSC Jr Ticket’ to automatically choose 2,5 km. Is this possible?

  4) If one customer by two ticket is it than possible to ask for information one the other Customer like E-mail, Name, Age etc.

  Thank you in advance.

  Best regards
  Mette

  BY: Lindberg - Feb 23,2017 AT 4:03AM - 3 years ago
• • By: infotainerdave Feb 23,2017 AT 6:37AM - Posted 3 years ago - #29073

    Please send us wp-admin access to your site as a private message for us to further assist your situation.

     

    Please clarify:

    • When people buy any ticket I need them to wing off if the would like to do 2,5 km 5 km, 10 km or 15 km. Where can I do that? And the options has to be for each separate ticket.
    • I need the ‘CSC Jr Ticket’ to automatically choose 2,5 km. Is this possible?

     

     

     

     

  • By: infotainerdave Feb 23,2017 AT 7:13AM - Posted 3 years ago - #29076

    Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

  • By: Ashan Perera Feb 23,2017 AT 11:14PM - Posted 3 years ago - #29177

    Mette,

    Q1. eventon > language under ticket

    Q2, Q3. http://www.myeventon.com/documentation/set-variable-prices-tickets/ You seem to have already created the variable tickets.

    

    So in the similar way create distance type for ticket product variations that users can select as well.

    Q4. At the moment ticket addon add a field where they can fill other customer names. but not email and other fields. You may have to look for a 3rd party plugin for WC that support custom fields at the checkout. Actually if you wanna send us a customization request we can help customize for this 🙂

    For customization job, please fill up the customization request form and send us a request.