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241167

Ticket #241167 Public

Duplicate Events with variable prices are not working

Hi,
I set up some events with variable priced products like your documentation. If I want to duplicate the event the variable product will be duplicated as well, but it´s not available (out of stock) anymore.
Second thing I tried is to use one variable product for different events, but I cannot assign this manually. It´s not listed.
Could you help me with this. All I want is to have a variable product (dancecourses) and use this one variable product with different events.
thanks for your help.
Johannes

BY: rockwilderarts - Jun 10,2021 AT 7:54AM - 5 days ago
    • By: Artem Jun 10,2021 AT 8:51AM - Posted 1 month ago - #241177

      Hello,

      You cannot have multiple events assigned to a single Product. Please try duplicating an event, then go to http://s854823754.online.de/wordpress/wp-admin/edit.php?post_type=product and duplicate a product, now assign them to each other:

    • By: rockwilderarts Jun 10,2021 AT 1:42PM - Posted 1 month ago - #241205

      Hi Artem,
      thanks for your quick response. We tried several options (first duplicate the event, safe it and then duplicate the product, change sku number and assign/ parallel duplicates, etc.) but nothing works. Eventon agrees the assignment but the button “place ticket on out of stock” is switching everytime back afterwards we saved the event. Everytime the system creates a double digit sku number like sku_3677_8332.
      On which way it worked when you tried it? thanks johannes

    • By: Artem Jun 11,2021 AT 2:50AM - Posted 1 month ago - #241281

      Please go to the copy and enable Manage Ticket Stock, put 1 to Total Tickets in Stock, Update it. It should disable “Place ticket on out of stock” or disable it manually. Now disable Manage Ticket Stock.

    • By: rockwilderarts Jun 12,2021 AT 6:31AM - Posted 1 month ago - #241330

      this is not working. We tried it 30 times in different ways and it works once. Everytime I disable Manage ticket stock it activates place ticket out of stock.

    • By: Artem Jun 14,2021 AT 1:11AM - Posted 4 weeks ago - #241509

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

    • By: rockwilderarts Jun 14,2021 AT 2:03AM - Posted 4 weeks ago - #241513

      thank you.

    • By: Basilis Kanonidis Jun 19,2021 AT 10:56PM - Posted 3 weeks ago - #242141

      We appreciate the patience!

      Ashan will check this as quick as possible and come back to you

    • By: rockwilderarts Jul 3,2021 AT 9:49AM - Posted 1 week ago - #243796

      Hi,
      are there any news? It´s been a while and we have to work with duplicated prices.
      thanks.

    • By: Ashan Perera Jul 6,2021 AT 2:56PM - Posted 1 week ago - #244110

      Sorry for not getting back in here sooner. I see what is going on. The Woocommerce based variable product is not 100% compatible when duplicating via events.

      What you can do is this to fix it. 

      After duplicate. Event Tickets meta box > Further edit button click that. and enable virtual in variations.

      this seemed to resolve the issue on our end.

    • By: rockwilderarts Jul 6,2021 AT 10:54PM - Posted 6 days ago - #244156

      thanks for your answer. When I duplicate the Event (for example MAIN-A1) and click on further edit virtual is already enabled for all my variations. That doesnt change anything. If I save the product and go back to the event its set on out of stock as before.

    • By: Basilis Kanonidis Jul 7,2021 AT 1:44PM - Posted 6 days ago - #244272

      Hey Rock,

      This depends on the duplication plugin actually. There are some that work as should and others that are not.

    • By: rockwilderarts Jul 7,2021 AT 11:33PM - Posted 5 days ago - #244334

      What for a duplication plugin? There´s no plugin installed?

    • By: rockwilderarts Jul 7,2021 AT 11:38PM - Posted 5 days ago - #244335

      Is there really no way to get the duplication work? I use youre plugin on different sites and its the best solution on the market, but here we have 500 courses every year and its hard to duplicate them (and the variable products) manually every time.

    • By: Basilis Kanonidis Jul 10,2021 AT 12:08PM - Posted 3 days ago - #244611

      Hey,

      This depends a lot with which one of all you decide to use 🙂

      You can try with some of the others and eventually know which to use

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