Dear Support,
We would like to know if it is possible to modify the automated email notification received by a person, who regisered to the event. It doesn’t look very nice. I would like to modify the font – all the text is in Italic. Could you please support us in this issue?
Thank you!
Hello,
To override and edit the email templates, copy default email templates from “eventon-rsvp/templates/” to “yourtheme/eventon/templates/email/rsvp/ folder. The one file you want to change is notification_email.php.
Please check and let me know.
Dear Artem,
The problem is – I do not undersand where I have to search this folders? On the server? On my computer? In WordPress? I am sorry, but I am not an IT person 🙂
You need to connect to your server using FTP. Go to plugins folder > RSVP > copy notification_email.php. Go to your current theme folder > create eventon/templates/email/rsvp/ > add notification_email.php previously copied file. Please also check https://docs.myeventon.com/documentations/customize-rsvp-emails/
Hi,
How can I change in RSVP Notification mail,  and set Email header “From” like sender Mail
instead of Autor mail address.
Thank you in advance
Hello,
Please follow this guide https://docs.myeventon.com/documentations/customize-rsvp-emails/. Notification email template is in eventon-rsvp/templates/notification_email.php
Unfortunately, we cannot provide customizations under support subscription. You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.
Hi, Unfortunately I can not pick up a new ticket because it doesnt work here…
or tell me how to do?
berfin_ceylan35
Could you please tell me what kind of error does Helpdesk show when you are trying to submit a new ticket?
Hi,
I have no possibility to open my question ticket because send a mail form does not seem to me by the HelpDesk page. Although I have been pinned
berfin_ceylan35,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Hi, again .. I just have a simple question probably you can answer me soon. When I get RSVP notifications mail, the header area sender mail address is my email address like admin..If ​​possible how can I change at header area E-mail address easy to see who is the sender (name) and his email address. I tried to find a solution at eventon-rsvp / includes / class-emailing.php but did not succeed. Thank you for your answer
You can set the notification from email address in the RSVP settings. Please try that.