Editing an RSVP Notification Email
Dear Support,
We would like to know if it is possible to modify the automated email notification received by a person, who regisered to the event. It doesn’t look very nice. I would like to modify the font – all the text is in Italic. Could you please support us in this issue?
Thank you!
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Mar 28,2019 AT 12:59PM -
Posted 6 years ago
- #118269
Hello,
To override and edit the email templates, copy default email templates from “eventon-rsvp/templates/” to “yourtheme/eventon/templates/email/rsvp/ folder. The one file you want to change is notification_email.php.
Please check and let me know.
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Mar 29,2019 AT 12:22AM -
Posted 6 years ago
- #118319
Dear Artem,
The problem is – I do not undersand where I have to search this folders? On the server? On my computer? In WordPress? I am sorry, but I am not an IT person
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Mar 29,2019 AT 8:27AM -
Posted 6 years ago
- #118386
You need to connect to your server using FTP. Go to plugins folder > RSVP > copy notification_email.php. Go to your current theme folder > create eventon/templates/email/rsvp/ > add notification_email.php previously copied file. Please also check https://docs.myeventon.com/documentations/customize-rsvp-emails/
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Jun 11,2019 AT 3:46AM -
Posted 5 years ago
- #126501
Hi,
How can I change in RSVP Notification mail, and set Email header “From” like sender Mail
instead of Autor mail address.
Thank you in advance
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Jun 11,2019 AT 9:12AM -
Posted 5 years ago
- #126526
Hello,
Please follow this guide https://docs.myeventon.com/documentations/customize-rsvp-emails/. Notification email template is in eventon-rsvp/templates/notification_email.php
Unfortunately, we cannot provide customizations under support subscription. You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.
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Jun 11,2019 AT 11:23AM -
Posted 5 years ago
- #126559
Hi, Unfortunately I can not pick up a new ticket because it doesnt work here…
or tell me how to do? -
Jun 12,2019 AT 12:53AM -
Posted 5 years ago
- #126609
berfin_ceylan35
Could you please tell me what kind of error does Helpdesk show when you are trying to submit a new ticket?
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Jun 12,2019 AT 2:31PM -
Posted 5 years ago
- #126772
Hi,
I have no possibility to open my question ticket because send a mail form does not seem to me by the HelpDesk page. Although I have been pinned
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Jun 13,2019 AT 3:21AM -
Posted 5 years ago
- #126832
berfin_ceylan35,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
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Jun 13,2019 AT 3:27PM -
Posted 5 years ago
- #127000
Hi, again .. I just have a simple question probably you can answer me soon. When I get RSVP notifications mail, the header area sender mail address is my email address like admin..If possible how can I change at header area E-mail address easy to see who is the sender (name) and his email address. I tried to find a solution at eventon-rsvp / includes / class-emailing.php but did not succeed. Thank you for your answer
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Jun 14,2019 AT 8:28AM -
Posted 5 years ago
- #127126
You can set the notification from email address in the RSVP settings. Please try that.
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Mar 28,2019 AT 12:59PM -
Posted 6 years ago
- #118269