Ticket #26522 Public

• Hallo we have a problem with one point of the Ticket System.

  In The Possition

  “Inquire before buy”

  I think that in this module are the sender Adress the Adress which i can put in the Form.  So our Provider spam  gmx, gmail, web.de  and lot of more.

  Is it possible the Fill in Adress to set so a replay Adress and put in a fixed sender Adress which the Provider doesen’t spam.

   

   

  BY: Andreas_Friedrich - Feb 2,2017 AT 5:58AM - 3 years ago
• • By: Ashish Rai Feb 2,2017 AT 10:02AM - Posted 3 years ago - #26568

    You mean when users with gmail address use the form, it does not work?

    I just used my gmail address and it worked fine.

  • By: Andreas_Friedrich Feb 7,2017 AT 4:48AM - Posted 3 years ago - #27084

    Yes normaly it works   but  our Provider

    spam gmx  gmail and and and  because there are not a eMail fom the Provider

    So i need a fixed Sender Adress

    send@erlebbar-dortmund.de

    and the eMail from the customer   is the replay email

  • By: Ashish Rai Feb 7,2017 AT 8:38AM - Posted 3 years ago - #27110

    Sorry. I did not understand.

    Can you describe again please?

  • By: Andreas_Friedrich Feb 16,2017 AT 2:01AM - Posted 3 years ago - #28252

    wenn jemand eine Frage zum Ticket hat, schreibt dieser seine eMail in das Formular Beispiel   andy@gmx.de.
    Diese eMail wird dann als  sender eMail benutzt. Da unser Mailserver aber keinen andy@gmx.de kennt, wieder dieser geblockt und darf nicht über unseren Server Mails versenden.
    Daher meine Frage, kann man eine feste sender email hinterlegen Beispiel  ticket@erlebbar-dortmund.de
    und die eMail Adresse des Kunden wird nur als Antwort Adresse benutzt und in der eMail angezeigt.

    https://dl.dropboxusercontent.com/u/3810314/2017-02-16_09-56-02.png

  • By: infotainerdave Feb 18,2017 AT 12:46AM - Posted 3 years ago - #28556

    please reply in english