Ticket #27596 Public [Closed]

Enable stock management at WooCommerce product level for variations?

We use tickets that have variations, therefore we don’t tell EventON Tickets to management stock within the Add/Edit Event page.

Presently when a ticket is purchased, our payment gateway handles the inventory and if we display stock availability, EventON Tickets appears to be displaying proper stock quantities.

My question is that we don’t have the ‘Enable stock management at product level‘ enabled on all our ticket (products) and I couldn’t find any documentation specific to that function when using tickets and variations.

My question is, should that function be enabled to allow EventON Tickets to return quantity to stock if a ticket is cancelled or refunded? Is that even a possible?

Please advise as to the proper setting when using Tickets with variations.

Thank you.


BY: VPREATR - Feb 11,2017 AT 1:04PM - 5 years ago
    • By: VPREATR Feb 11,2017 AT 1:05PM - Posted 5 years ago - #27597

    • By: VPREATR Feb 11,2017 AT 1:15PM - Posted 5 years ago - #27599

      In further testing, it seems I’ve answered my own question in that if you enable that feature, variable pricing is disabled.

      That said, variable stock management is handled per variation and in my case,  the manage stock is enabled per variation, although when I cancel/refund a ticket order, the ticket quantity is not returned to inventory.




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