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33521

Ticket #33521 Public

event card doesn't load on the first page visit

Hello,

we just figured out that the event card doesn’t load when we visit the page for the first time. After reloading the page it works. So if you visit the test page you will find one event. If I click on it, the card doesn’t pop up. After reloading the page, it does load.

Maybe you can check this on your end?

Thanks, Enrico

BY: enricobaumgart - Apr 6,2017 AT 9:49AM - 4 years ago
    • By: infotainerdave Apr 6,2017 AT 9:56AM - Posted 4 years ago - #33526

      hmmmm it worked for me on first click in firefox- i’ll try in chrome

    • By: infotainerdave Apr 6,2017 AT 10:00AM - Posted 4 years ago - #33527

      OK it doesn’t work on first go in chrome

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

      Until we fix it I recommend adding

      show_exp_evc=”yes”

      to the shortcode so your customers can at least see the event and then when we fix it you can remove that part

    • By: Ashan Perera Apr 6,2017 AT 11:36AM - Posted 4 years ago - #33550

      Capture

      You got javascript errors on this page and thats why it is causing the event click to not work. Please fix this – it seems like its coming from your theme.

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