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Ticket #304087 Public

Event Colors (Or Select from other color) is not working.

Event Colors (Or Select from other color) area of ​​the Eventon plugin is not working.
The color selection can only be done in Select Event Color.
Grateful for the attention
Vitor Louzado

BY: vitor louzado - Jan 24,2023 AT 9:36AM - 7 months ago
    • By: Artem Jan 24,2023 AT 10:08AM - Posted 7 months ago - #304100


      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

    • By: Ashan Perera Jan 31,2023 AT 3:00PM - Posted 7 months ago - #304981

      Will be fixing this in version 4.3.2 which we are hoping to release this week.

    • By: vitor louzado Jan 31,2023 AT 7:59PM - Posted 7 months ago - #305052

      Ok, thanks.
      By the way, I find another issue: 4.3.1 version deleted all my addresses from Info in Event Location pages. Addresses included after this update are ok.

    • By: Ashan Perera Feb 2,2023 AT 1:55PM - Posted 7 months ago - #305421

      That is very strange. We are not able to replicate this issue on various of our test sites where we updated before releasing to public. I wonder if another plugin interferes with this… hmm 

      That address data is stored in wp_options tables. If you want to backup that pre-updating the plugin in the future in case to restore if such things happen again.

    • By: vitor louzado Feb 3,2023 AT 10:55AM - Posted 7 months ago - #305579

      Hi. About Event Location, it seems the problem was generated by hyphen in Name field. Apparently it’s resolved.

      About the plugin update, congratulations. This time it’s very fast.

    • By: Ashan Perera Feb 3,2023 AT 4:56PM - Posted 7 months ago - #305608

      Thank you vitor for the update!! Glad it is fast!! we are trying all the tricks we can to make eventON faster πŸ™‚

      Next big update we are going to move into REST API for content loading πŸ™‚ 

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