X
225855

Ticket #225855 Public

Event Countdown Add-on is not displayed

I have successfully installed the add-on but it seems to conflict and the javascript fails to display the countdown correctly … in the lists and in the slider I only see the custom label.

the error I highlighted by analyzing the pages is the following:

[Error] Error: Couldn’t cast `[object Object]` to a date object.
parseDateString (plugins.js:15344)
setFinalDate (plugins.js:15469)
(funzione anonima) (plugins.js:15527)
each (jquery.min.js:2:2981)
run_timer (evocd_script.js:27)
(funzione anonima) (evocd_script.js:67)
(funzione anonima) (evocd_script.js:90)
each (jquery.min.js:2:2981)
init_timers (evocd_script.js:89)
(funzione anonima) (evocd_script.js:80)
dispatch (jquery.min.js:2:43096)
trigger (jquery.min.js:2:71519)
l (jquery.min.js:2:79960)
(funzione anonima) (jquery.min.js:2:82256)

BY: Emanuele Rainaldi - Mar 8,2021 AT 11:46AM - 2 years ago
    • By: Artem Mar 8,2021 AT 1:29PM - Posted 2 years ago - #225880

      Hello,

      There is an incompatibility issue with your theme. This file in file https://www.chiaraamirante.it/wp-content/themes/uncode/library/js/plugins.js?ver=285821151 in particular

      Could you contact the theme developers and ask about the issue?

      Would you mind sending us the order ID for this addon purchase from myeventon.com, because we do not see this addon as purchased using your email address in our system. Thank you!

    • By: Emanuele Rainaldi Mar 8,2021 AT 3:03PM - Posted 2 years ago - #225913

      My order id for Event CountDown is #109872

      Thanks to the report, I solved excluding the theme code that was conflicted … Now it seems to work properly!

      Just another request … On the page I shared the Addon Event Slider Below Decentralize the elements in the Mobile view (see attached image). How can I bring back all the elements (date and coutdown) to the center? On what CSS classes do I have to operate? Thank you!

    • By: Artem Mar 9,2021 AT 3:54AM - Posted 2 years ago - #226051

      Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write styles to header > save settings > turn on Write styles to header):

      @media only screen and (max-width: 650px){ .evosliderbox.ajde_evcal_calendar .eventon_events_list .eventon_list_event .evcal_cblock { padding: 20px 0px 20px 0px; } .eventon_events_list .eventon_list_event .evcal_desc span.evocd_timer span.evocd_time, .evo_pop_body .evcal_desc span.evocd_timer span.evocd_time { margin-right: 0 } .evocd_time.is-countdown .countdown-row .countdown-amount, .evocd_time.is-countdown .countdown-row .countdown-period { margin-right: 0 !important; padding-left:5px !important; padding-right:5px !important; } }

You must login to reply to this ticket

HelpDesk

Welcome to EventON helpdesk.

EventON is the #1 Best selling event calendar plugin for WordPress websites in envato marketplace.

Checkout EventON