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271049

Ticket #271049 Public [Closed]

"Event Lists Extended" only displays events from current month

I’m struggling to display an event list which shows the next 5 upcoming events independent of event type or month.
We bought the “Event Lists: Extended” extension and created the following shortcode:
[add_eventon_el el_type=”ue” event_count=”5″ event_count_list=”yes”]
Unfortunately, the resulting event list doesn’t include entries from the following month, even though the limit of 5 is not reached by upcoming events during the current month.
Please advise on how to configure this correctly. Thank you very much!

BY: René Fritsch - Mar 7,2022 AT 11:57AM - 1 year ago
    • By: Artem Mar 7,2022 AT 1:17PM - Posted 1 year ago - #271067

      Hello,

      Please send us wp-admin access to your site as a private message for us to further assist your situation.

    • By: Kenneth Mar 8,2022 AT 2:49AM - Posted 1 year ago - #271155

      Hello,

      Please grant us admin access so that we can be able to troubleshoot the issue effectively.

    • By: René Fritsch Mar 8,2022 AT 1:33PM - Posted 1 year ago - #271228

      Sorry, Kenneth, granting admin rights is not an option.

      If the “editor” permissions I provided don’t allow you to access the home page of our site, I could reproduce the issue on a regular, non-Elementor page. Let me know if that would help.

      Otherwise, a clue based on the initial ticket description may already be enough to solve this. Is the objective clearly understandable? Does the documented shortcode contain any errors or is there something missing to achieve the described result?

       

       

    • By: Artem Mar 8,2022 AT 2:21PM - Posted 1 year ago - #271243

      Now it’s showing 5 events. Please take a look at let us know.

    • By: René Fritsch Mar 9,2022 AT 3:11AM - Posted 1 year ago - #271266

      Thank you, Artem! I can confirm that the event list now shows the next 5 upcoming events (as desired) and that it includes entries for the next month. Our issue is solved.

      I’m documenting the updated shortcode as a reference for others who encounter the same issue. The change/addition is highlighted by bold formatting:

      [add_eventon_el el_type=”ue” event_count=”5″ event_count_list=”yes” number_of_months=”12″]

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