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29254

Ticket #29254 Public

event on wont let me activate the program

event on wont let me activate it. im trying to add the events page on my navigation bar on the front end….since i cant activate it i cant. i put my purchase code in…my envato username… and my api key and no activation. any solutions?

BY: Carlton Johnson - Feb 24,2017 AT 3:29PM - 3 years ago
    • By: infotainerdave Feb 24,2017 AT 4:32PM - Posted 3 years ago - #29257

      please post private your

      purchase code in…my envato username… and my api key

    • By: infotainerdave Feb 24,2017 AT 5:29PM - Posted 3 years ago - #29262

      that is strange

      I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

      for now until Ashan gets to you go here

      http://ayooeverything.com/event-on-test/

      and edit the page- you will see the shortcodes for both the main calendar and events list- just to get you up and running while you wait for ashan the plugin creator

    • By: Ashish Rai Feb 24,2017 AT 9:07PM - Posted 3 years ago - #29268

      Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

    • By: infotainerdave Feb 28,2017 AT 10:46PM - Posted 3 years ago - #29709
    • By: Ashan Perera Mar 1,2017 AT 10:01AM - Posted 3 years ago - #29786

      Capture

      This is whats happening. Your admin-ajax.php file is giving PHP errors which stop from eventon scripts from accessing data via AJAX.

      Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

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