Two items:
1. How to Change Ticket Holder Details form person buying the ticket to actual attendee(s)
2. Change language at top of email confirmation:
“Just to let you know — we’ve received your order #00000, and it is now being processed:”
Hello,
1. Please go to wp-admin > Events > All Event Tickets > Edit. Change fields that are editable.
2. The email is coming from WooCommerce and not EventON, so please follow this guide:
https://woocommerce.com/posts/how-to-customize-emails-in-woocommerce/
Sorry, but I don’t see where to edit email event details at the location you gave me:
wp-admin > Events > All Event Tickets > Edit
I have attached a screen shot of what we would like to hide/eliminate.
Thanks!
Could you go to /wp-content/plugins/eventon-tickets and try to comment this line:
Hi Artem, sorry did not work.
Got a critical error on website.
Please send us FTP access to your site as a private message.
We are sorry for the delay.
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Hi Artem,
Thank you for following-up.
I have disabled the firewall, please let me know if Ashan requires anything else.
Thanks,
Jack
George, we are going to add a setting option in EventON Settings > Tickets > Emails — that will allow you to hide ticket holder details from woo emails in the next version 2.4.11
Please allow us some time to wrap this up and will get it released. You can stay updated on when it will be ready via real-time at X @myeventon.