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33805

Ticket #33805 Public

Event tickets

  • Hello,

    I’ve updated Woocommerce and since then there the following message at the top of the Event Tickets area for every event:

    Illegal offset type in isset or empty in /home/tascla73/public_html/tascla.net/wp-content/plugins/eventON/includes/class-evo-datetime.php on line 25

    What is wrong? What am I supposed to do?

    Thanks,

    Claudia

    BY: tascla - Apr 10,2017 AT 8:08AM - 3 years ago
    • By: Ashish Rai Apr 10,2017 AT 8:36AM - Posted 3 years ago - #33809

      Claudia,

      Please update ticket addon too and check again.

      Let us know if you still get the same error.

    • By: tascla Apr 12,2017 AT 5:42AM - Posted 3 years ago - #34019

      Hello,

      I’ve updated Eventon ticket, but the issue is still there and the tickets are not working. Any idea? Thanks

    • By: infotainerdave Apr 12,2017 AT 5:53AM - Posted 3 years ago - #34020

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

    • By: Ashan Perera Apr 13,2017 AT 1:10PM - Posted 3 years ago - #34197

      that error message is coming from event date info. Please make sure event dates are actually set for events and they are not blank. Do you know where you are seeing this error?

    • By: tascla Apr 17,2017 AT 9:25AM - Posted 3 years ago - #34380

      Hello,

      Thanks for this, but the dates have always been set, they’ve never been blank. I’ve tried to put just one date and delete the repeating events, but still it doesn’t work.

      I see the the error message in every event setting page, at the top of the events tickets area. Please find attached a screenshot.

      Earlier today I updated the theme and some plugins, everything seems to be working fine except events tickets. Please help! The events ticket plugin is absolutely essential for the tascla website. Thanks in advance.

      Best regards

       

       

       

    • By: Ashan Perera Apr 17,2017 AT 5:59PM - Posted 3 years ago - #34433

      Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

    • By: tascla Apr 17,2017 AT 10:04PM - Posted 3 years ago - #34442

      Hi,

      Please find below the FTP access to https://tascla-sprachcenter.de:

      host ->ams37.siteground.eu
      user ->tascla73
      pass-> 6W191,TJ=e@064P

      Thank you!

    • By: Ashan Perera Apr 18,2017 AT 9:05AM - Posted 3 years ago - #34488

      Ok just updated with latest eventon version 2.5.3 beta and the error is gone now 🙂

      If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

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