Event Time is wrong
Hi there,
The time showing in the ticket page is right, but when we purchase, on the ticket, the time is wrong.
How can we fix that ?
Thx !
- Jan 30,2024 AT 7:49AM - 2 years ago-
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Jan 30,2024 AT 12:05PM -
Posted 2 years ago
- #339120
Hello,
Please update EventON and add-ons.
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate.
will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
To update eventon addons: You can download latest eventon addons from
. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon.
will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!
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Jan 31,2024 AT 10:47AM -
Posted 2 years ago
- #339295
We have updated but again there is an error on the invoice sent to client. See captures.
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Jan 31,2024 AT 10:48AM -
Posted 2 years ago
- #339297
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Jan 31,2024 AT 11:11AM -
Posted 2 years ago
- #339298
Having the same issue here with RSVP confirmations—the time is right on the calendar but wrong on the confirmation email. Following to see about a solution!
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Jan 31,2024 AT 12:01PM -
Posted 2 years ago
- #339313
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
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Jan 31,2024 AT 2:04PM -
Posted 2 years ago
- #339347
Which version of RSVP addon are you using? are you seeing this with eventON 4.5.8? Tickets addon issue we are aware of it and will release a fix shortly.
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Feb 1,2024 AT 7:19AM -
Posted 2 years ago
- #339424
We are not using RSVP extension
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Feb 1,2024 AT 2:30PM -
Posted 2 years ago
- #339515
My apologies we were able to identify this issue we will be releasing an update soon. We greatly appreciate you patience Melanie!
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Feb 1,2024 AT 10:42PM -
Posted 2 years ago
- #339559
The patch did not correct the timezone issues that occurred from the 5.8 update. I created a ticket for this and it disappeared oddly. But posted in several other posts where people were explaining issues related to it
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Feb 2,2024 AT 5:07AM -
Posted 2 years ago
- #339608
Could you please update to EventON 4.5.9?
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Feb 2,2024 AT 9:28AM -
Posted 2 years ago
- #339656
We did. It seems corrected. Thank you
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Feb 2,2024 AT 10:29AM -
Posted 2 years ago
- #339658
Hi Melanie,
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
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Jan 30,2024 AT 12:05PM -
Posted 2 years ago
- #339120