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396979

EventCard - custom data fields not displayed v. 4.9.12

Hi Support!
I manage two domains with two different EventOn versions. For your information, after version 4.0.6, custom fields are not displayed on the single card, even though they have been included in the custom card designer and the information entered in the custom fields. The current issue is with version 4.9.12.
Thanks for your help!

BY: Katrin REUTER - Oct 6,2025 AT 7:15AM - 1 hour ago
    • Katrin REUTER Oct 6,2025 AT 7:19AM - Posted 1 hour ago - #396984

      Here you have some screenshots

      This website have the EventOn old version (4.0.6): the CustomFields are displayed well!
      https://www.institut-hoffman.com/agenda/

    • Artem Oct 6,2025 AT 8:12AM - Posted 40 minutes ago - #396991

      Hello,

      When I load a page, after a second or so, all custom meta fields are deleted from Event Card. However, when I check the website in Troubleshooting Mode, all fields are there:

      Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

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