EventON Activation User
I have both eventon and activation user with licences… I was not sure which one to add when I registered. They are different users. Problem is that I don’t receive emails when someone submits an event online. http://lanarkcountytourism.com/submit-your-event/
Form is made with action user and its set to get emails when someone completes the form.
Can you check this ? Thanks 🙂
- Jan 20,2017 AT 5:26PM - 5 years ago-
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Jan 20,2017 AT 7:31PM -
Posted 5 years ago
- #24552
when I log in I get a white screen only
But if you get that fixed
in Myeventon>>>>actionuser>>>>emailing (see screenshot)
there is a place to put in the email you want to send the notifications to
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Jan 23,2017 AT 4:34PM -
Posted 5 years ago
- #24865
I fixed that. Can you check it again ?
That is where I put the email to receive but still nothing happens…
Thanks
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Jan 23,2017 AT 8:02PM -
Posted 5 years ago
- #24881
Nope I still get a white screen I am sorry
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Jan 23,2017 AT 8:04PM -
Posted 5 years ago
- #24882
I tried on chrome and got this message see screenshot
I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!
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Jan 26,2017 AT 12:25PM -
Posted 5 years ago
- #25544
Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!
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Jan 29,2017 AT 8:29AM -
Posted 5 years ago
- #25828
What is the version of action user you are using?
I am unable to access the plugin panel on the dashboard.
Please update to latest version and check once if you are using old version.
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Jan 30,2017 AT 4:32PM -
Posted 5 years ago
- #26076
So do you receive any email from actionuser? You can try this plugin https://wordpress.org/plugins/check-email/ to see if emails are going through your server. And if that works please send us FTP info to your server and we can take a closer look
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Feb 1,2017 AT 2:20AM -
Posted 5 years ago
- #26363
Actually, I dd not receive the mail using the test plugin and the author says it could be because of email setup.
https://wordpress.org/support/topic/email-is-sending-but-not-received-on-mail/
I also checked the email address you are using and I see that you have webmail from different domain. so, check that as well
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Feb 6,2017 AT 4:52PM -
Posted 5 years ago
- #27008
We are working on emailing system these and hoping to release an update to actionUser addon that wil hopfully fix your issue as well
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Jan 20,2017 AT 7:31PM -
Posted 5 years ago
- #24552