EventON Activation User

24541

I have both eventon and activation user with licences… I was not sure which one to add when I registered. They are different users. Problem is that I don’t receive emails when someone submits an event online. http://lanarkcountytourism.com/submit-your-event/

Form is made with action user and its set to get emails when someone completes the form.

Can you check this ? Thanks 🙂

BY: ChantalTCP - Jan 20,2017 AT 5:26PM - 3 years ago

- By: infotainerdave Jan 20,2017 AT 7:31PM - Posted 3 years ago - #24552
  when I log in I get a white screen only
  
  But if you get that fixed
  
  in Myeventon>>>>actionuser>>>>emailing (see screenshot)
  
  there is a place to put in the email you want to send the notifications to
- By: ChantalTCP Jan 23,2017 AT 4:34PM - Posted 3 years ago - #24865
  I fixed that. Can you check it again ?
  
  That is where I put the email to receive but still nothing happens…
  
  Thanks
- By: infotainerdave Jan 23,2017 AT 8:02PM - Posted 3 years ago - #24881
  Nope I still get a white screen I am sorry
- By: infotainerdave Jan 23,2017 AT 8:04PM - Posted 3 years ago - #24882
  I tried on chrome and got this message see screenshot
  
  I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!
- By: Ashan Perera Jan 26,2017 AT 12:25PM - Posted 3 years ago - #25544
  Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!
- By: Ashish Rai Jan 29,2017 AT 8:29AM - Posted 3 years ago - #25828
  What is the version of action user you are using?
  
  I am unable to access the plugin panel on the dashboard.
  
  Please update to latest version and check once if you are using old version.
- By: Ashan Perera Jan 30,2017 AT 4:32PM - Posted 3 years ago - #26076
  So do you receive any email from actionuser? You can try this plugin https://wordpress.org/plugins/check-email/ to see if emails are going through your server. And if that works please send us FTP info to your server and we can take a closer look
- By: Ashish Rai Feb 1,2017 AT 2:20AM - Posted 3 years ago - #26363
  Actually, I dd not receive the mail using the test plugin and the author says it could be because of email setup.
  
  https://wordpress.org/support/topic/email-is-sending-but-not-received-on-mail/
  
  I also checked the email address you are using and I see that you have webmail from different domain. so, check that as well
- By: Ashan Perera Feb 6,2017 AT 4:52PM - Posted 3 years ago - #27008
  We are working on emailing system these and hoping to release an update to actionUser addon that wil hopfully fix your issue as well

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