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189565

EventOn does not work with Avada 7

Hello,

I’ve got the latest Avada 7 theme, and also the latest version of the main EventOn plugin.

When I create an event, none of the toggle options work, and the date picker does not work, along with most other things.

When I activate another theme like Impreza, or the default WordPress theme TwentyTwenty, all the options work correctly.

Can you please advise when your plugin will be compatible with Avada 7.

BY: Jason Rhodes - Aug 7,2020 AT 5:31AM - 4 years ago
    • Artem Aug 7,2020 AT 11:30AM - Posted 4 years ago - #189634

      Hello,

      The problem is in this JS error:

      iris.min.js?ver=1.0.7:5 Uncaught TypeError: (intermediate value).setHSpace is not a function

          at h.<computed>.<computed>._create (iris.min.js?ver=1.0.7:5)

          at h.<computed>.<computed>.h.isFunction.a.<computed> [as _create] (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,utils&ver=5.4.2:30)

          at h.<computed>.<computed>.s (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,utils&ver=5.4.2:30)

          at h.<computed>.<computed>._create (wp-color-picker-alpha.js?ver=3.0.1:148)

          at h.<computed>.<computed>.h.isFunction.a.<computed> [as _create] (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,utils&ver=5.4.2:30)

          at h.<computed>.<computed>._createWidget (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,utils&ver=5.4.2:30)

          at new h.<computed>.<computed> (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,utils&ver=5.4.2:30)

          at HTMLInputElement.<anonymous> (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,utils&ver=5.4.2:30)

          at Function.each (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,utils&ver=5.4.2:2)

          at a.fn.init.each (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,utils&ver=5.4.2:2)

      at h.<computed>.<computed>._create (wp-color-picker-alpha.js?ver=3.0.1:148)

      It seems that EventON is not compatible with Redux’s color picker.

      Unfortunately, we are unable to provide support for issues caused by their-party themes or plugins. As they are not our products, we are unaware of how they have been programmed or how it is supposed to work. As such, we recommend you to contact the theme developer and ask them for their assistance in solving the problem. Let us know if you need help with anything else.

    • Jason Rhodes Aug 21,2020 AT 2:39AM - Posted 4 years ago - #190871
      Hi,
      The other problems I wrote now don’t seem to appear now.
      However, when I revert to the default WordPress theme, the widget I have does not allow me to save it.
      If you go to the widget screen you will see I have the EventOn widget in the Footer 1 widget which you can see on the home page right now: (when you login as admin)
      see from the image below, it won’t allow me to save the widget settings…. which means it’s not saving the widget details like ID and title, or that I only want 1 event to show in the widget as per what I’ve input.
      Can you please investigate this and provide a fix/cause.
      Please not I have deactivated ALL plugins to test with just the WordPress 2020 theme and still had the issue, so I’ve reactivatred my Coming Soon plugin so customers don’t see the raw site.

    • Artem Aug 21,2020 AT 10:15AM - Posted 4 years ago - #190911

      We are aware of this issue. Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

      Meanwhile please use ESE as a temporary solution: https://docs.myeventon.com/documentations/use-eventon-shortcode-executor-widget/

    • Ashan Perera Aug 24,2020 AT 3:10PM - Posted 4 years ago - #191215

      please update to latest eventON version 2.9.1 where we have resolved the issue related to widget 🙂

    • Jason Rhodes Aug 24,2020 AT 9:34PM - Posted 4 years ago - #191257

      Thanks very much for attending to this, and I hope me raising this has helped your team to further improve your awesome plugin.

      Jason

    • Artem Aug 25,2020 AT 1:20PM - Posted 4 years ago - #191384

      If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

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