Ticket #23457 Public

• BY: Jessica Paxton - Jan 14,2017 AT 4:35PM - 3 years ago
• • By: Jessica Paxton Jan 14,2017 AT 4:43PM - Posted 3 years ago - #23458

    Hi –

    The following error appeared on my website after I switched to a new WordPress theme.

    Fatal error: Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0

    The page url is http://ecoanchornyc.com/nyc-green-events-calendar/

    Page title is NYC GREEN EVENTS CALENDAR

    The site has been shut down for the time being but will be relaunched and I want the  eventon calendar to remain. You have to  log in to see the site and error. Its in maintenance mode now. A Timely calendar was installed on a different webpage after the error appeared as an alternative but I would prefer to remain using EventOn if possible.

    How can I fix this issue without losing all of the events I have posted. I don’t want to lose them.

    Thanks so much!

  • By: Ashish Rai Jan 14,2017 AT 8:58PM - Posted 3 years ago - #23463

    Hi,

    You are using very old version of our plugin.

    So, please update the main plugin and all other addons and check once.

    Also, once you have latest 2.4.10 version, please remove the single event addon

  • By: infotainerdave Jan 15,2017 AT 9:00AM - Posted 3 years ago - #23496

    OK please provide ftp login and post private

  • By: Ashish Rai Jan 17,2017 AT 9:40PM - Posted 3 years ago - #23845

    One of the other plugins you are using is causing the issue.

    You can check by disabling them one at a time.

  • By: infotainerdave Jan 18,2017 AT 7:59PM - Posted 3 years ago - #24027

    I am sorry I don’t quite understand what you are trying to explain here, could you please send us screenshots or video capture? thank you!

     

    attached is a screenshot of what I am seeing

    

  • By: Ashish Rai Feb 5,2017 AT 9:42PM - Posted 3 years ago - #26893

    You still have old version of the plugin.
    Can you please update and check once?