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271200

Ticket #271200 Public

"EventON - Event Tickets" creates a virus warning in Bitdefender (Anti-Virus for all major browsers)

One of my website visitors made me aware, that the AntiVirus Tool Bitdefender warns to use my website.
I used Wordfence to identify the potential vulnerable sections (plugins and themes) on my wordpress site.
Successively I deleted the plugins and themes that can cause this problem.
Thereby it is clearly evident that the problem is generated by PlugIn XY.
This means Bitdefender throws in my browser a warning, when your plugin is installed and it doesn’t throw on if I delete it.
Due to the hosting it is a bit difficult to provide you access to the stage environment and you ticket-plugin is a central part of my site.
From my understanding the wordfence-log from the scan on the production site should provide already a quite good understanding what are the critical vulnerable code section.
Could you please have a look and help to fix it.
Thanks for your support.

BY: Ralf Kruse - Mar 8,2022 AT 6:18AM - 1 year ago
    • By: Artem Mar 8,2022 AT 2:01PM - Posted 1 year ago - #271238

      Hello,

      If possible, could you send us a screenshot of the issue?

      Could you also check if the same happens with our demo site: https://addons.myeventon.com/

    • By: Kenneth Mar 9,2022 AT 6:01AM - Posted 1 year ago - #271292

      Hi Ralf,

      Thank you for letting us know. If you have any other questions, please feel free to create a new ticket.

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