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322601

Eventon ticket 2.2.2 - WC

The last update 2.2.2 causes a bug in checkout :
"internal server error" appears when I order/pay. Order created is on "pending" status.

I rollback to ticket 2.2.1

BY: Vincent Bonmariage - Aug 4,2023 AT 4:49AM - 3 years ago
    • Vincent Bonmariage Aug 4,2023 AT 4:56AM - Posted 3 years ago - #322603

      The same for ticket variation option.

      Rollback to 1.1.1 because 1.1.2 isn’t fully initiated without ticket 2.2.2

    • Artem Aug 4,2023 AT 12:59PM - Posted 3 years ago - #322668

      Hello,

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

    • Daniel Anim Aug 7,2023 AT 3:33AM - Posted 3 years ago - #322772

      Hello, can you please tell me how did you rollback to the old version?

      I have a lot of customer want to buy, and I cannot wait longer.

    • Johan Asplund Aug 7,2023 AT 7:24AM - Posted 3 years ago - #322780

      I found a temporary solution that works on my websites…

      In the files
      /wp-content/plugins/eventon-tickets/includes/class-integration-wordpress.php

      Remove this lines 563-565

      // if auto restock failed orders
      $restock_failed_val = EVO()->check_yn(‘evotx_restock_failed’,’evcal_tx’);
      $restock_failed = ( $stage == ‘failed’ && $restock_failed_val ) ? true: false;
      This is new code added in the version 2.2.2

      I’m not a part of Myeventon crew but I use it on a lot of websites

      /Johan

    • Daniel Anim Aug 7,2023 AT 8:39AM - Posted 3 years ago - #322785

      Dear Johan Asplund,

      Thank you so much, it’s working now :))

      In my case, it’s not class-integration-wordpress.php but it’s class-integration-woocommerce.php

    • Dev Help Aug 7,2023 AT 10:51AM - Posted 3 years ago - #322793

      here is the proper patch fix for this. This new code is related to the new settings we added to autp restock failed orders. Seperate from refunded and cancelled orders.

    • Johan Asplund Aug 7,2023 AT 11:58AM - Posted 3 years ago - #322802

      This still brings a 500 error

    • Artem Aug 8,2023 AT 4:11AM - Posted 3 years ago - #322900

      There is a new version of the add-on available – 2.2.3. Could you update?

      To update eventon addons: You can download latest eventon addons from

      My Account

      . Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon.

      Can Download Addon Updates

      will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

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