Ticket #27341 Public

EventOn Tickets Standard Product Variables

  • I updated EventOn and EventOn Tickets to the latest version and suddenly the Product Variables stopped working. The Order Now button shows up with the correct price range but the button doesn’t do anything. I copied it to a test site just to confirm that no plugins or anything else could be conflicting it and was able to duplicate the issue:


    This is with the standard Woocommerce product variables.

    BY: cpfts - Feb 8,2017 AT 9:27PM - 3 years ago
    • By: Ashish Rai Feb 9,2017 AT 1:49AM - Posted 3 years ago - #27356

      Do test once by changing back to default WP theme and keeping all other plugins disabled

    • By: Tymnus Feb 11,2017 AT 2:15PM - Posted 3 years ago - #27600

      I am having a very similar issue as this. Have you found a solution?

    • By: Tymnus Feb 11,2017 AT 2:55PM - Posted 3 years ago - #27601

      By the way, I have tried this with the default WordPress theme with all plugins removed except for EventOn plugins and Woocommerce. Still the Order Now button is not working. I should also mention that this does not appear to be a problem with my WooCommerce or WooCommerce Settings. I am able to access the ticket via my shopping page, add it to the cart, and proceed to checkout through the default WooCommerce pages.  It is only the EventOn plugin that seems to be NOT working. The Order Now button is for all purposes inert.

    • By: Ashish Rai Feb 12,2017 AT 8:05PM - Posted 3 years ago - #27735

      Please send us wp-admin access to your site as a private message for us to further assist your situation.

    • By: Adam Venn Feb 14,2017 AT 4:16AM - Posted 3 years ago - #27903

      Just realised ive created another ticket myself with exactly the same issue (Ticket #27902).


    • By: Ashish Rai Feb 15,2017 AT 7:17AM - Posted 3 years ago - #28108


      I have alerted our admin of this. He will check this.


    • By: Ashan Perera Feb 15,2017 AT 3:19PM - Posted 3 years ago - #28185

      We have the fix for this ready doing some last tests before releasing tickets addon and that will resolve the order now button issue

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